Senior Support & Escalations Specialist (Hybrid) (Victoria)

Senior Support & Escalations Specialist (Hybrid) (Victoria)

26 Sep
|
Contour Education
|
Victoria

26 Sep

Contour Education

Victoria

Job Description
Contour Education in Melbourne is seeking a front-line support specialist to handle the toughest escalations across phone, email and SMS. You'll be the go-to person for tricky cases, ensuring families feel heard and issues are resolved quickly and thoroughly.
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Based across our Glen Waverley and CBD campuses with a hybrid setup, you'll triage requests, log interactions, and coordinate with other teams to close cases.

📌 Senior Support & Escalations Specialist (Hybrid) (Victoria)
🏢 Contour Education
📍 Victoria

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