Job Description
Customer Claims Consultant - Home | Entry Level | 3-Month Contract
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We are looking for driven, compassionate individuals to join our Home Claims team on a fixed term basis this summer. These are real roles and from day one you will be working on real cases and supporting real customers, with full training provided.
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This role is ideally suited to someone available full time from 30 November **** through to late February ****, with the potential to transition to part time arrangements after that period (subject to business need and performance).
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The Details
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Start Date: 30 November ****
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Duration: 3 months
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Location: North Lakes
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Days: Monday to Friday
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Hours: 8am to 4pm
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What You Will Do
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Be the first point of contact for customers navigating a home insurance claim
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Review reports from builders, engineers and suppliers to make informed decisions
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Build relationships with customers, colleagues and suppliers to drive the best outcomes
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Develop skills in customer communication, claims management and compliance
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Who We Are Looking For
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No prior insurance experience is required, we will provide everything you need to succeed.



We are looking for people who bring the right attitude.
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Working towards or holding a tertiary qualification in any discipline
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Genuine passion for helping people
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Strong communicator with good time management
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Available full time for the duration of the contract from 30 November ****
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What Is in It for You
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Full training provided with dedicated coaching and support
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Hands-on experience in a leading Australian insurance group
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Potential for ongoing part time or permanent opportunities post-contract (subject to business need and performance)
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Flexible arrangements considered after the initial contract period
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About us:
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As Australia's fastest growing and most award-winning general insurance company, we've been growing at a record pace and we need more outstanding people to help us stay ahead of the competition.
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We provide a wide range of general insurance products including Car, Motorcycle, Home, Contents, Pet, and Travel insurance through our multi-award-winning brand Budget Direct, as well as partnerships with leading brands like Coles Insurance, ING, and Qantas.

📌 Customer Claims Consultant - Home | Entry Level | 3-Month Contract (Queensland)
🏢 Budget Direct
📍 Queensland