Job Description
Love aquariums, coral and working with people?
n
Monsoon Aquatics is one of Australia's leading marine livestock wholesalers, specialising in wild-collected and aquacultured coral, marine fish and invertebrates.
n
We've been operating since **** and supply customers across Australia and internationally. We're passionate about marine life, responsible collection, aquaculture and helping people experience and appreciate the incredible diversity of our reefs.
About the role
n
This is a hands‐on sales role where you'll build and maintain relationships with aquarium retailers, wholesalers and other industry customers.
n
You'll be responsible for helping customers find the right livestock for their businesses, keeping them informed about new arrivals and available stock, and providing excellent customer service from enquiry through to delivery.
n
Your responsibilities will include:
n
n
Building and maintaining strong relationships with existing customers
n
Developing new customer relationships and sales opportunities
n
Responding to customer enquiries by phone, email and other communication channels
n
Promoting available coral, fish and invertebrate stock
n
Updating livestock inventory on our online sales platform
n
Understanding customer requirements and recommending appropriate livestock
n
Processing orders accurately and coordinating with the packing and logistics teams
n
Keeping customers informed about orders and freight
n
Maintaining accurate customer and sales records
n
Following up after sales to ensure customers are happy with their orders
n
Identifying opportunities to increase sales with existing customers
n




Working closely with our aquaculture and livestock teams to understand current and upcoming stock
n
Travelling to visit customers and attend industry events several times per year
n
Supporting the wider Monsoon team as required
n
About you
n
We're looking for someone who is
friendly, energetic, organised and genuinely interested in marine aquariums
. It also helps if you love a chat!
n
You will ideally have:
n
n
Experience in sales, customer service or account management
n
Strong communication and relationship-building skills
n
A genuine interest in coral, marine fish and reef aquariums
n
Valuable knowledge of marine aquarium livestock, or a willingness and ability to learn quickly
n
Excellent attention to detail
n
Confidence communicating with customers by phone and email
n
Strong organisational and time-management skills
n
The ability to work independently while also being a team player
n
A positive, solutions-focused approach
n
A genuine commitment to providing excellent customer service
n
n
Experience working in the aquarium, aquaculture, pet, marine or related industries will be highly regarded.
n
You don't need to know everything about coral when you start - we're looking for someone with the right attitude, enthusiasm and willingness to learn.
Why work with Monsoon Aquatics?
n




You'll be joining a passionate team working with some of the most fascinating animals on the planet.
n
At Monsoon, our work goes beyond simply selling marine livestock. We are actively involved in
coral aquaculture, spawning, reef restoration and conservation
, and we're continually looking for ways to improve the sustainability of the marine aquarium industry.
n
You'll have the opportunity to:
n
n
Work with an incredible variety of marine life
n
Develop your knowledge of coral, fish and invertebrates
n
Work alongside experienced aquarists, collectors, scientists and aquaculture specialists
n
Be part of a growing Australian marine business
n
Build relationships with aquarium businesses across Australia and internationally
n
The person we're looking for
n
We're looking for someone who can pick up the phone, build a relationship with a customer and genuinely understand what they need.
n
If you're the type of person who gets excited when a new shipment of coral arrives, enjoys talking about reef aquariums and loves helping customers find something special for their tanks, we'd love to hear from you.
n
Previous sales experience is valuable, but attitude, customer service skills and a genuine passion for marine aquariums are just as important.
n
Monsoon Aquatics is an equal opportunity employer and welcomes applications from people with diverse backgrounds and experiences.
n
Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
n
#J-*****-Ljbffr

📌 Sales (Queensland)
🏢 Monsoon Aquatics
📍 Queensland