Ict Service Delivery Lead: Incident & Coordination (Townsville)

Ict Service Delivery Lead: Incident & Coordination (Townsville)

26 Sep
|
Unisys
|
Townsville

26 Sep

Unisys

Townsville

Job Description
Unisys in Australia is seeking a service desk coordinator to triage ICT incidents and service requests, engage customers for missing information, and determine the appropriate support pathway using established processes.
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You will coordinate with COE, Field Engineers and specialist teams, maintain explicit ticket notes, monitor SLA, and contribute to continuous improvement while working within a nationally distributed team.
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📌 Ict Service Delivery Lead: Incident & Coordination (Townsville)
🏢 Unisys
📍 Townsville

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