Job Description
Firmus Technologies, a global AI infrastructure leader, seeks a Service Delivery Manager based in Australia or Singapore. You will own incident and change management practices, ensuring reliability and security across a growing AI cloud estate.
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The role combines ITIL discipline with reliability engineering, driving automation and auditable processes. You will collaborate with engineering teams, manage stakeholder communications, and oversee production readiness, controls, and compliance evidence
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📌 Ai Infra Service Delivery Lead -- 24/7 Incident & Change (New South Wales)
🏢 Firmus Technologies
📍 New South Wales
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