Job Description
Queensland Fire & Emergency Services in Albion (QLD) seeks a Senior Problem and Major Incident Officer to own major incident and problem management, aligning with ITIL 4 practices. You will lead incident resolution, drive changes with stakeholders and support 24/7 emergency response operations.
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Applicants should have 5+ years in incident/problem management, ITIL 4 Practitioner (desirable), and be prepared for non-continuous shift work and on-call rosters to support critical services.
📌 Senior Incident & Problem Manager -- Itil 4 Specialist (Victoria)
🏢 Queensland Fire And Emergency Services
📍 Victoria
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