Job Description
Australian Department of Veterans' Affairs is seeking Feedback Management Officers (FMOs) in Sydney to acknowledge, research and investigate feedback and complaints received by DVA.
The role collaborates with multiple business areas to gather information and provide clear outcomes to complainants, verbally or in writing.
The ideal candidate will demonstrate sound judgement, solid communication, and the ability to manage sensitive issues in a high-volume environment, with accuracy and
📌 Feedback Management Specialist - Cfms & Resolution (New South Wales)
🏢 Australian Department of Veterans' Affairs
📍 New South Wales
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