Based at Southland Shopping Centre, this Part-Time Retail Sales Ambassador role offers the opportunity to work in a vibrant retail environment where every customer interaction matters. Working closely with the Store Manager, you will support the team in delivering exceptional customer experiences, achieving sales targets and maintaining the high standards expected of the business. This role will suit an experienced retail salesperson who understands the importance of customer engagement, product knowledge and creating a personalised shopping experience. You will be a key member of the team — bringing enthusiasm, confidence and a genuine passion for fashion to every interaction.
Key responsibilities
Deliver exceptional customer experiences and build strong customer relationships
Support the Store Manager in achieving sales targets and business objectives
Provide personalised styling advice and product recommendations
Drive sales through genuine customer engagement and product knowledge
Maintain outstanding store presentation and visual merchandising standards
Support stock replenishment, store operations and daily priorities
Contribute positively to team culture and store success
Represent the business with energy, professionalism and pride
About you
Proven experience in retail sales, ideally within fashion, premium retail, lifestyle or customer-focused environments
A genuine passion for fashion and helping customers find products they love




A naturally engaging personality with the ability to quickly build rapport and create meaningful connections
Strong sales ability with confidence achieving targets and KPIs
Excellent customer service skills and a commitment to exceeding expectations
A positive, energetic attitude and willingness to contribute to a high-performing team
Strong communication skills with the ability to work effectively with customers and team members
The ability to thrive in a fast-paced retail environment
Flexibility to work a part-time roster including weekends and peak trading periods
About us
We are an established Australian fashion retailer with a strong heritage, a commitment to quality and a reputation for delivering timeless style and outstanding customer experiences. As we enter an exciting recent chapter, we are looking for talented retail professionals who can bring passion, creativity and a customer-first approach to our stores. Our culture is built on teamwork, accountability and developing our people. We believe our success starts with having the right people representing our brand every day.
A supportive and passionate retail team
The opportunity to work in a premium shopping centre environment at Southland
A business that values experience, energy and customer excellence
Career growth opportunities within an evolving fashion retailer
Recognition for your contribution and sales achievements
Generous clothing allowance
#J-*****-Ljbffr

📌 Retail Sales Ambassador (Melbourne)
🏢 Leading
📍 Melbourne