Internal Technical Sales - Industrial Solutions
Seven Hills / Western Sydney | $70,000 – $95,000 + Super | Full-time, office based
The Company
Our client is an established Australian manufacturer specialising in engineered industrial products and fluid-transfer solutions.
Operating across a range of industrial, infrastructure, OEM and engineering markets, the business works with customers requiring specialised hose assemblies, stainless steel products, fittings and engineered solutions.
With continued growth across the business, they are expanding their internal sales function and are looking for people who enjoy working with technical products, customers and problem-solving.
The Role:
This is a busy Technical Internal Sales position supporting customers primarily via phone and email.
You'll work closely with customers to understand what they need, identify the appropriate product or solution and manage the process through quoting, order placement and delivery.
The team handles a high volume of enquiries and approximately 150 quotations per month, so this role will suit someone who is organised, comfortable managing multiple priorities and enjoys keeping customers updated throughout the process.
Your responsibilities will include:
Responding to customer enquiries via phone and email
Understanding customer requirements and recommending suitable products
Preparing, processing and following up quotations
Processing sales orders and coordinating customer requirements
Following up customers regarding outstanding quotations
Providing updates on orders, lead times and deliveries
Liaising with the workshop and production team around customer orders
Working with engineering on more technical applications
Liaising with local and international suppliers where required




Supporting external sales and management
Maintaining accurate customer, quotation and sales information within the ERP system
Working within established pricing and discount parameters
Contributing to the development of more standardised internal sales and quoting processes
About You:
The client is open on exact product background. You don't need previous hose experience.
What is more important is experience working with technical, industrial or trade-based products and being comfortable discussing product requirements with customers.
Relevant backgrounds could include:
Industrial supplies, tooling, safety/PPE, electrical products, welding equipment, industrial gases, pumps, valves, hydraulics, pneumatics, bearings, seals, fasteners, hose and fittings, plumbing products, HVAC/refrigeration, automation, instrumentation, machinery or other technical products.
Experience in roles such as Internal Sales, Technical Sales, Sales Support, Trade Sales, Parts Interpretation, Customer Service or Internal Account Management would translate well.
You'll ideally have:
Previous internal sales or customer service experience
Exposure to technical, industrial or trade products
Confidence speaking with customers over the phone and email
Experience preparing quotations and processing orders
Positive attention to detail and follow-up skills




The ability to understand technical product information
Strong organisation skills in a high-volume environment
Experience using an ERP or sales/order management system
Good Microsoft Word and Excel skills
Opportunities at Different Levels
Due to growth, the business is open to candidates across different experience levels:
Junior – circa $70,000 + Super
Suitable for someone with customer service, trade counter, parts or junior internal sales experience who wants to develop into technical sales.
Mid-Level – circa $85,000 + Super
For an established internal sales professional comfortable independently managing enquiries, quotations and customer follow-up.
Senior – circa $95,000 + Super
For an experienced technical internal sales qualified who can work autonomously, handle more complex enquiries and take an informal lead within the team. This is not currently a direct people-management position.
What's On Offer:
$70,000 – $95,000 + Super, depending on experience
Full-time permanent opportunity
Growing Australian manufacturing business
Exposure to specialised industrial and engineered products
Support from experienced engineering, operations and sales teams
Genuine opportunity to develop technical product knowledge
Autonomy to manage your own workload as your capability develops
Opportunity to join a business investing in more structured sales processes and systems
New and improved workshop/office facilities planned in Kings Park, approximately five minutes from the train station
The position is currently based in Seven Hills and is fully office based – no hybrid working.
This role requires full, unrestricted Australian working rights.
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📌 Internal Technical Sales - Industrial Solutions (Sydney)
🏢 Lead Group
📍 Sydney