26 Sep
|
Jetstar
|
Melbourne
Jetstar is seeking a Senior Customer Advocacy Specialist to lead the resolution of the most complex customer complaints from our Melbourne head office.
You'll manage high-risk disputes, coordinate investigations, and deliver explicit, empathetic outcomes for regulators, tribunals, and customers.
You'll prepare formal submissions, collaborate with legal and internal teams, and contribute to systemic improvements while representing Jetstar at external proceedings when required.
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📌 Senior Customer Advocacy Lead - Complex Disputes (Melbourne)
🏢 Jetstar
📍 Melbourne