Job Description
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North Rockhampton Medical Centre, Medical Receptionist
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North Rockhampton Medical Centre, Medical Receptionist
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North Rockhampton Medical Centre is a patient-focused medical practice committed to providing friendly, professional and compassionate healthcare to our local community.
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Our team works together to create a welcoming and supportive workplace where patients feel respected, comfortable and well cared for.
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We value teamwork, reliability, confidentiality and excellent communication, and we strive to provide a high standard of service at every point of contact.
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As a busy medical practice, our reception team plays an important role in ensuring the smooth day-to-day operation of the clinic.
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We are looking for someone who shares our commitment to patient care and enjoys working as part of a professional, supportive team.
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Vacancy description: We're looking for someone -
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organised
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professional
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compassionate
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able to work confidently in a busy medical practice.
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About the role
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Patient reception and appointment management




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Answering and managing telephone enquiries
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Updating patient records and scanning documents
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Medicare billing, payments, invoices and receipts
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Managing emails, correspondence and daily administration
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Maintaining a clean, organised and welcoming reception area
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Supporting doctors and nursing staff with day-to-day practice operations
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Opening and closing the clinic as required
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About you
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Friendly, courteous and genuinely patient-focused
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Excellent communication and interpersonal skills
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Strong attention to detail and accuracy
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Reliable, organised and able to prioritise tasks
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Professional presentation with a positive attitude
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Able to work independently and as part of a team
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Understands the importance of confidentiality and patient privacy
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Basic knowledge of Microsoft Word and Excel
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Previous medical
reception/healthcare
experience is desirable
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📌 North Rockhampton Medical Centre, Medical Receptionist
🏢 Sunshine Coast Health
📍 Rockhampton