Job Description
Help grow our online marketplaces - and build your ecommerce career.
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Livingstone International supplies healthcare, medical, laboratory, dental, hygiene and workplace safety products. As our marketplace business grows, we're looking for a proactive coordinator who enjoys solving problems, building relationships and spotting opportunities.
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Working closely with our Assistant Marketplace Marketing Manager you'll combine hands‐on marketplace operations and customer support with projects that improve online sales and performance.
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Why join Livingstone?
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Broaden your ecommerce skills:
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Gain hands‐on experience in marketplace operations, promotions, reporting and partner relationships.
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Learn alongside experienced colleagues:
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Work closely with our Assistant Marketplace Marketing Manager and a team-oriented team.
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Make a visible impact:
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See how your ideas and follow‐through improve customer outcomes and online sales.
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Get involved in growth:
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Contribute to product range expansion, new marketplace opportunities and process improvements.
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We value clear communication, practical problem‐solving and following through for customers.
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What you'll do
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Keep marketplace accounts running smoothly, monitoring pricing, promotions, account health and platform requirements.
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Own customer enquiries and complaints through to resolution,



working with internal teams on product, stock, order and delivery issues.
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Build strong relationships with marketplace account managers, partners and internal teams.
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Use sales and account data to prepare reports, spot trends and recommend improvements to performance and customer experience.
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Support promotional campaigns, product range expansion and onboarding activities for new marketplace partners.
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Research new marketplace opportunities, maintain accurate records and help improve day‐to‐day processes.
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What you'll bring
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At least two years' experience in ecommerce, marketplace operations, online retail, customer success, account coordination or customer service, ideally supporting online sales.
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Strong customer service skills, including resolving complaints and following issues through to completion.
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Intermediate to advanced Microsoft Excel skills and confidence using data to identify trends and improvement opportunities.
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Clear communication and relationship‐building skills with customers, partners and internal teams.
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An organised, detail‐focused approach, with initiative and the ability to manage competing priorities.
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Experience with Shopify, Marketplacer, Mirakl or similar platforms is highly regarded, as is experience with large product catalogues.

📌 Ecommerce Coordinator (Marketplace) (New South Wales)
🏢 Livingstone International
📍 New South Wales