Job Description
Driveretail sales. Know your products. Deliver great member experiences. Build your career with World Gym.
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About World Gym Australia
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World Gym Australia is one of the country's mostrecognisedand rapidly growing fitness brands, with a growing national network of clubs and new locations continuing to open across Australia.
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Our clubs are more than just gyms. They are communities built around training, great member experiences and an energetic fitness culture. We are committed to developing our people, building high-performingteamsand creating genuine opportunities for career progression within the World Gym network.
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The Opportunity
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World Gym Penrith is looking for anenergetic, sales-focusedand customer-driven Casual Receptionistto join our team.
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This is a hands-on role combiningretail sales, member service, BarbellCaféand day-to-day club operations. You'llbe a key point of contact for members while taking ownership of the Pro Shop experience, helping members find the right products and contributing directly to the club's retail performance.
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A strong interest infitness,
training,supplementsand
sports nutritionis important, asyou'llbe expected to build your product knowledge and
confidentlyassistmembers
with their purchases.
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You'llneed to be available to work across a range of shifts, including4:30am-10:30pm weekdays and 6am-6pm weekends & public holidays.
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WhatYou'llDo
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Work towards and achieveretail sales targets and KPIs
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Proactively engage with members
andidentifyopportunities
to recommend relevant products
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Develop strong knowledge of supplements, sports nutrition, apparel, lifting accessories and other Pro Shop products
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Confidently educate members on products and help them make informed purchasing decisions
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Build strong relationships with members and encourage repeat business
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Process sales accurately through the POS system
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Member Service & Reception
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Welcome members and visitors and create a positive first impression
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Provide friendly,



professional service and respond to member enquiries
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Answer phone calls andassistwith general reception enquiries
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Support the smooth day-to-day operation of the front desk
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Build positive relationships with members and contribute to a welcoming club environment
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Prepare shakes and coffees and provide friendly, efficient service
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Assistmembers with café enquiries and product selections
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Stock & Retail Operations
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Assistwith stock ordering and replenishment
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Receive and process incoming stock
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Monitor stock presentation,
rotation,availabilityand
expiry dates
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Identifylow or slow-moving stock and communicate requirements to management
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Build
andmaintainattractive,
well-presented retail displays
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Assistwith purchase orders and general retail administration
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Maintainhigh standardsof cleanliness and presentation across reception, retail,caféand gym floor areas
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Assistwith general club duties to ensure the facility is clean,organisedand welcoming
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Take ownership of thesmall detailsthat contribute to a excellent member experience
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About You
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We'relooking for someone who is:
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Passionate about
fitness,trainingand
the gym environment
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Genuinely interested insupplements, sportsnutritionand fitness products, with the willingness to continually develop your product knowledge
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Sales-driven and motivated by achieving targets and KPIs
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Confident engaging with members and recommending products based on their needs
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Experienced in retail,
sales,hospitalityor
customer service
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Confident communicating with a wide range of people and building strong relationships
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Comfortable initiating conversations and proactively selling rather than waiting for customers to approach you
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Reliable,organisedand
able to work effectively in a fast-paced environment
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Comfortable working independently as well as part of a team
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Available to work across a range of shifts, including4:30am-10:30pm weekdays and 6am-6pm weekends & public holidays.
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Professional,energeticand
willing to get involved across all areas of the club
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Interested in developing your skills and building a career within the fitness industry
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Current First Aid and CPR certification
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Why JoinWorldGym?
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Drive results. Build your fitness industry knowledge. Develop your career withWorldGym.
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Build your retail careerby working towards real sales targets and KPIs
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Develop specialist product knowledgeacross supplements, sports
nutrition,appareland
training products
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Turn your passion for fitness into your careerby helping members find products that support their training goals
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Develop your sales skillsthrough face-to-face selling, product
recommendations,upsellingand
relationship building
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Learn how a successful fitness cluboperatesacross retail, customer
service,hospitalityand
day-to-day operations
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Work alongside experienced club leadersand develop your professional skills in a high-energy environment
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Build your career with a growing national brand, with genuine opportunities to progress within the World Gym network
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Be part of the club community, surrounded by people who share your passion for fitness and training
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What We Offer
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Ongoing
coaching,mentoringand
professional development
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Retail and product training to build your industry knowledge
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Genuine career progression opportunities – we love to promote from within
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Supportive and energetic working environment
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Complimentary World Gym membership
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Staff discounts across our supplement and apparel range
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Opportunity to develop skills across retail,
sales,hospitalityand
fitness operations
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📌 Casual Receptionist (New South Wales)
🏢 World Gym International
📍 New South Wales