Job Description
Medical Receptionist | Administration Superstar
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The Senior Medical Receptionist is a key member of Full Circle Care practice team and is often the first point of contact for patients and external providers. The role is responsible for delivering a professional and welcoming patient experience while ensuring the efficient coordination of appointments, administration, billing processes, and communication within the practice. The position supports the smooth day-to-day operation of the practice by maintaining accurate administrative processes, supporting clinicians and contributing to a positive and professional team workplace.
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Key responsibilities
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Greet patients and visitors in a professional and welcoming manner
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Manage patient arrivals and departures efficiently
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Manage incoming telephone calls and enquiries in accordance with practice procedures
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Schedule and manage appointments in line with clinician availability and practice policies
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Maintain accurate appointment records within Xestro, the practice management system
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Process private billing, EFTPOS transactions, Medicare claims and private health claims in accordance with practice procedures
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Maintain accurate and secure patient records and ensure confidentiality and privacy requirements are maintained at all times
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Coordinate surgical bookings in accordance with clinician instructions and practice procedures
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Liaise with hospital booking offices to secure theatre dates and confirm availability
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Maintain patient confidentiality in accordance with privacy legislation and comply with practice policies, procedures, and Code of Conduct
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About you
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Previous experience in medical reception or healthcare administration desirable
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Minimum 2 years' experience in medical
reception/administration
and multidisciplinary healthcare practices highly regarded
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Excellent written and verbal communication and interpersonal skills
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High level of organisation and attention to detail
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Ability to manage competing priorities in a busy environment
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Professional presentation and discretion
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Proficiency in practice management software Xestro
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Proficiency in Microsoft 365 suite - Outlook, Word, Excel, SharePoint, Teams, PowerPoint
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Strong administrative and organisational capability
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Understanding of healthcare operations, confidentiality and compliance frameworks
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About us
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Full Circle Care Women's Health Centre growing multidisciplinary women's health clinic with gynaecologist, women's health GP, physiotherapist, dietitian and psychologist working as a team. Our Vision is to empower women to make decisions for their health and wellbeing by excellent clinical service, education, research and community work.
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Our Values are
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Care and respect
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Grow everyday
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Educate and Empower
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Play as a team
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Full Circle Care Women's Health Centre is located at ******* Goodwood Road, Cumberland Park SA ****.

📌 Medical Receptionist | Administration Superstar (South Australia)
🏢 Dr Preetam Ganu
📍 South Australia