Job Description
MedicalReceptionist/ReliefPractice Manager
Casino Medical Centre is looking for an experienced Medical Receptionist / Relief Practice Manager to join our friendly team on a part-time basis.
We are looking for an experienced medical receptionist, preferably with GP experience, who is confident with the day-to-day running of a busy reception and is ready to take on additional responsibility as a second-in-charge and provide relief support to the Practice Manager when required.
Key responsibilities
Act as a day-to-day second-in-charge for reception and administration, providing practical guidance and support to team members
Assist with training, onboarding and upskilling reception team members in practice systems, procedures and service standards
Promote a positive, respectful and patient-focused team culture
Manage minor operational issues where appropriate and escal...??? staffing, workflow or patient service concerns to the Practice Manager
Monitor daily front-desk priorities,



communication and task completion to support smooth practice operations About you
Previous experience as a medical receptionist, preferably in general practice
Sound knowledge of Medicare and MBS item numbers
Experience with PRODA
Knowledge of MyMedicare
Experience with Medicare billing and claiming
Experience with Best Practice software
Solid communication and organisational skills
The ability to support, guide and work alongside other reception staff
Confidence to deal with day-to-day operational issues and use initiative
A professional, friendly and patient-focused approach
Part-time position
A varied role combining medical reception with senior administrative responsibilities
The opportunity to work closely with and support the Practice Manager
A friendly and supportive team environment

📌 Medical Receptionist/Relief Practice Manager (North Lismore)
🏢 Casino Medical Centre
📍 North Lismore