Job Description
POS Hardware Support Technician-Newcastle,NSW,Australia
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.
Please visit our website atwww.axiomtechnologies.comfor more information about what we do.
We are looking for a capable resource to coordinate activities, ranging from simple tasks to more complex plans.
This role will provide on-site/on-call assistance to end-users within the organisation's desktop computing environment in a timely and accurate manner to ensure optimal service delivery.
Job Summary:
The POS Hardware Support Technician is responsible for providing technical assistance and support for Point of Sale (POS) hardware used in retail or hospitality environments.
The role includes installing, maintaining, and troubleshooting POS devices to minimize downtime and ensure optimal customer service operations.
Key Responsibilities:
Diagnose faults and repair photo printers, receipt printers, label printers, hovercams, and magtek cheque readers
Service and repair digital cameras (DSLR, mirrorless), including sensor cleaning and calibration




Troubleshoot and maintain Repair Documentation
Perform preventive maintenance to reduce equipment downtime
Install firmware updates, drivers, and perform device configuration
Maintain service logs, repair reports, and parts inventory
Provide technical support and guidance to customers or internal teams
Ensure compliance with safety and quality standards
Qualifications and Skills:
Proven experience in electronics or IT hardware repair
Solid knowledge of printer technologies
Familiarity with camera systems and imaging equipment
Experience with POS devices and peripherals (receipt printers, scanners, cheque readers)
Ability to diagnose faults at the component and system level
Hands-on skills with tools such as a multimeter, soldering equipment
Basic understanding of networking and device connectivity
Valuable problem-solving and analytical skills
Strong communication and customer service skills
Preferred Certifications (Not Mandatory):
CompTIA A+
OEM-specific training (e.g., Epson, NCR, Verifone, etc.)

📌 Pos Hardware Support Technician-Newcastle,Nsw,Australia (New South Wales)
🏢 Axiom Technologies
📍 New South Wales