Job Description
QUALITY ASSURANCE & ADMINISTRATIVE SUPPORT
MADEC Workforce Solutions is a not-for-profit organisation with a permanent workforce of 400 and a service delivery network across South Australia, Victoria, Queensland, New South Wales and Tasmania.
We believe a job can change a life and we are driven to help people with financial or social disadvantage.
Through employment services, vocational training, labour hire, and other services and programs, we empower people; connect with support; enhance skills and confidence; and provide them with the chance to reach their goal of employment.
MADEC Workforce Solutionsis a leading provider of temporary staffing solutions, connecting skilled workers with reputable clients across various industries.
We pride ourselves on delivering quality service and ensuring the safety and satisfaction of both our workers and clients.
Overview:
The focus of this position is to provide Quality Assurance and Operational support to the Woolgoolga DC team.
The role will also involve providing support with the Despatch / Distribution and logistics process including stock receival, product batching, labelling, allocation of stock and the generation of invoices to key customers.
KEY RESPONSIBILITIES
Quality Assurance
Conduct quality assessments on incoming and outgoing products against customer specifications.
Conduct daily product retention samples
Conduct compliance checks in accordance with customer specifications.
Administrative duties – printing documentation, filing and document archiving.
Assist in site gmp checks to ensure that gmp, haccp and food safety compliance.
Assist in distribution centre (dc) and other staff training in gmp
RDC Operations Support
Managing and organizing the effective receival, transfer,



labelling and despatch of stock.
Ensuring the effective operation and utilisation of a warehouse management system (wms)
Ensuring that stock movements are monitored and actioned through the company's logistics system
Monitoring of stock to ensure consistency of supply, balance physical stock daily, analyse and report on stock levels to order fulfillment and category teams
Stock for distribution is identified, quality assured, prepared and stored consistent with customer expectations and food safety standards.
Maintaining and improving systems to ensure operational efficiency and that movements and transactions are accounted for.
Oversee the customer purchase orders process ensuring that orders are processed in a timely manner, that customer issues are dealt with asap and that deliveries are made with 100% difotq wherever possible.
Administrative Support
Ensure all paperwork is completed, inputted into the system, and filed correctly daily
Ensure all communication is prompt and professional to both internal and external clients
Adhere to all company policies and procedures
Actively participate in the development of the teams processes and systems
Accurately and timely enter rejections, quality issues; and assist with coordinating redirections
Assist the category teams with queries, investigations, and dispute resolutions
Sound knowledge of stock control and logistics operations
An understanding of quality assurance systems including haccp and gmp
Practical knowledge and experience in an operational environment
Demonstrated quick thinking and effective problem-solving skillsWork well under pressure and can meet tight deadlines
Knowledge of and expertise in the fresh produce industry
Join our team and contribute to the growth of our valued clients and the community.

📌 Quality Assurance & Administrative Support (New South Wales)
🏢 Madec Australia
📍 New South Wales