Job Description
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We're looking for an
Administration Officer
to join our
Immanuel Gardens
Aged Care
team and provide day-to-day administrative and customer service support.
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Location:
Buderim -
QLD
Employment Type:
Casual Position
Remuneration:
$***** ph (includes 25% casual loading) + Super + Salary Packaging + Access to staff discounts & advantages
You'll work closely with the service manager, clinical teams, residents, families and other stakeholders, helping the service run smoothly and ensuring people receive a friendly and professional experience.n
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n What You'll Be Doing:
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Welcome
residents, families, visitors and contractors
and provide friendly reception support
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Answer, triage and direct
phone, email and in-person enquiries
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Respond to routine enquiries and refer more complex matters to the appropriate team member
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Record messages, enquiries and follow-up actions accurately
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Manage visitor sign-in and site requirements
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Assist with
admission and enquiry administration
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Complete filing, data entry, document preparation and mail distribution
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Support petty cash, banking and invoice processing
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Assist with resident appointments, vehicle and shared-space bookings
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Maintain office supplies and stationery
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Assist with service communications, newsletters and notices
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Provide other general administrative support as required.
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What You'll Bring:
You'll be someone who enjoys helping people, stays organised and can confidently manage a busy reception environment. n
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Strong
customer service and administration
experience
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Excellent attention to detail




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Strong verbal and written communication skills
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Good organisational and time management skills
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Ability to manage
multiple priorities and deadlines
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Confidence working independently and as part of a team
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Moderate computer skills, including
Microsoft Office, CRM and database systems
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Ability to quickly learn and understand the requirements of the aged care environment
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Current
Police Check
or NDIS Worker Screening Clearance, as required.
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Why You'll Love Working With Us:
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Salary Packaging
Benefits:
take home more pay (
up to $15,900 tax-free + $2,650 meals & entertainment
).
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Discounts:
on Health Cover, Energy, Appliances, Holidays, and more.
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Employee Assistance Program
for wellbeing support.
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Fitness Passport:
Stay active with discounted gym memberships for you and your family.
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Ongoing Training & Development
opportunities to grow your career
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Lutheran Services
is a
not-for-profit organisation
, providing exceptional care and support to communities across Queensland for the
past 90 years
. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support.n
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Immanuel Gardens Aged Care
service in
Buderim
is community focused and committed to providing compassionate and high- quality care to our residents. n
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n Ready to Apply?
We'd love to hear from you! Please attach your resume and complete the application form provided. For a copy of the position description
,
please Click Heren
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📌 Administration Officer - Reception (Queensland)
🏢 Lutheran Services
📍 Queensland