Medical Receptionist | Administration Superstar
The Senior Medical Receptionist is a key member of Full Circle Care practice team and is often the first point of contact for patients and external providers. The role is responsible for delivering a professional and welcoming patient experience while ensuring the efficient coordination of appointments, administration, billing processes, and communication within the practice. The position supports the smooth day-to-day operation of the practice by maintaining accurate administrative processes, supporting clinicians and contributing to a positive and professional team environment.
Key responsibilities
Greet patients and visitors in a professional and welcoming manner
Manage patient arrivals and departures efficiently
Manage incoming telephone calls and enquiries in accordance with practice procedures
Schedule and manage appointments in line with clinician availability and practice policies
Maintain accurate appointment records within Xestro, the practice management system
Process private billing, EFTPOS transactions, Medicare claims and private health claims in accordance with practice procedures
Maintain accurate and secure patient records and ensure confidentiality and privacy requirements are maintained at all times
Coordinate surgical bookings in accordance with clinician instructions and practice procedures
Liaise with hospital booking offices to secure theatre dates and confirm availability




Maintain patient confidentiality in accordance with privacy legislation and comply with practice policies, procedures, and Code of Conduct
About you
Previous experience in medical reception or healthcare administration desirable
Minimum 2 years' experience in medical reception/administration and multidisciplinary healthcare practices highly regarded
Excellent written and verbal communication and interpersonal skills
High level of organisation and attention to detail
Ability to manage competing priorities in a busy setting
Professional presentation and discretion
Proficiency in practice management software Xestro
Proficiency in Microsoft 365 suite - Outlook, Word, Excel, SharePoint, Teams, PowerPoint
Strong administrative and organisational capability
Understanding of healthcare operations, confidentiality and compliance frameworks
About us
Full Circle Care Women's Health Centre growing multidisciplinary women's health clinic with gynaecologist, women's health GP, physiotherapist, dietitian and psychologist working as a team. Our Vision is to empower women to make decisions for their health and wellbeing by excellent clinical service, education, research and community work.
Our Values are
Care and respect
Grow everyday
Educate and Empower
Play as a team
Full Circle Care Women's Health Centre is located at ******* Goodwood Road, Cumberland Park SA ****.
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📌 Medical Receptionist | Administration Superstar (Adelaide)
🏢 Dr Preetam Ganu
📍 Adelaide