It Help Desk Team Lead: Lead, Mentor & Deliver Top-Tier Support (Sydney)

It Help Desk Team Lead: Lead, Mentor & Deliver Top-Tier Support (Sydney)

26 Sep
|
The Missing Link
|
Sydney

26 Sep

The Missing Link

Sydney

Job Description
The Missing Link is seeking an IT Help Desk Team Leader to own our Sydney Service Desk, driving performance and delivering exceptional client experiences. You will mentor the team, manage workloads, and champion solid incident resolution across on‐prem, hybrid, and cloud environments.
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Lead with a hands‐onTechnical approach, maintain CSAT, and act as the primary client contact while supporting hiring and development of the team.
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📌 It Help Desk Team Lead: Lead, Mentor & Deliver Top-Tier Support (Sydney)
🏢 The Missing Link
📍 Sydney

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