Join a Modern, Supportive General Practice
Enriching Health Medical is a thriving, patient-focused family medical centre located in Caulfield North.
We are seeking an experienced, friendly and reliable
Casual Medical Receptionist
to join our professional administrative team.
This position is ideally suited to someone with previous general practice reception experience who is confident using
Best Practice Software
and can provide additional support during planned leave, staff absences and busy periods.
Why Join Enriching Health Medical?
Casual weekday shifts
No Saturday work
Some Sunday shifts may be available or required
Applicable Sunday penalty rates
Supportive and collaborative workplace
Modern, well-equipped medical practice
Friendly and experienced clinical and administrative team
Varied and rewarding front-desk role
A workplace where your experience and contribution are valued
About the Role
As a Medical Receptionist, you will be an important first point of contact for our patients and help ensure the smooth day-to-day operation of the practice.
You will provide professional and compassionate service while managing a busy reception area, appointment bookings, telephone enquiries, billing and general administrative duties.
The successful applicant must be able to step into the role confidently and have previous experience working in a general practice environment.
The position includes casual weekday shifts, with some Sunday availability required. There is
no Saturday work
, and Sunday shifts will be paid at the
applicable Sunday penalty rate
.
Welcoming patients in a warm, professional and respectful manner
Managing incoming telephone calls and patient enquiries
Scheduling, confirming and updating patient appointments




Processing new patient registrations and maintaining accurate records
Managing patient arrivals and departures
Processing Medicare, private and third-party billing
Receipting payments and balancing transactions
Scanning and allocating incoming correspondence and reports
Communicating with GPs, nurses and other team members
Responding appropriately to urgent patient enquiries
Maintaining patient privacy and confidentiality
Completing general reception and administrative duties
Assisting with leave coverage and additional shifts when required
About You
To be considered for this position, you must have:
Previous medical reception experience within a
general practice
Demonstrated experience using
Best Practice Software
Knowledge of Medicare billing and general practice processes
Availability to work some Sunday shifts
Strong communication and interpersonal skills
A professional, friendly and patient-focused manner
Excellent attention to detail
Robust organisational and time-management skills
The ability to remain calm and organised in a busy environment
Confidence working independently and as part of a team
A reliable, flexible and proactive approach
A strong understanding of privacy and patient confidentiality
What Makes This Role Different?
At Enriching Health Medical, we believe every patient interaction matters.
Our reception team plays an essential role in creating a welcoming and positive experience for patients while supporting our doctors, nurses and broader practice team.
You will join a workplace that values professionalism, teamwork, kindness and clear communication.
For further information about the position, please contact the Practice Manager at
******
.
#J-*****-Ljbffr

📌 Casual Medical Receptionist (Melbourne)
🏢 Enriching Health Medical
📍 Melbourne