Job Description
Willmot Smash Repair Specialist – Bungalow QLD
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Willmot Smash Repair Specialist is seeking a driven and customer-focused individual to join our team as a Frontline Assistant. In this full-time role based in Bungalow, QLD, you will be responsible for providing exceptional customer service and administrative support to our clients.
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What you'll be doing
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Greeting and welcoming customers, both in person and on the phone, in a friendly and professional manner
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Handling customer inquiries and payments efficiently and with a high level of care
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Maintaining detailed job records and documentation to support the repair process
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Assisting with administrative tasks such as data entry, filing and general office duties
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Contributing to a positive and collaborative team environment
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What we're looking for
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Excellent communication and interpersonal skills with the ability to provide outstanding customer service
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Strong organisational skills and attention to detail
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Proficiency in using computer software such as Microsoft Office suite
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A friendly, professional and proactive approach to your work
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What we offer
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Supportive and collaborative team setting
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Ongoing training and development opportunities
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About us
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Willmot Smash Repair Specialist is a leading provider of high-quality vehicle repair services. With over 20 years of experience, we are committed to delivering exceptional customer service and restoring vehicles to their pre-accident condition. Our team of skilled technicians and customer service professionals work together to ensure every customer has a positive experience.
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If you are passionate about providing excellent customer service and want to be part of a dynamic and supportive team, we encourage you to apply for this Customer Service Officer role at Willmot Smash Repair Specialist.