Service Operations Lead - 24/7 Reliability & Growth (New South Wales)

Service Operations Lead - 24/7 Reliability & Growth (New South Wales)

26 Sep
|
The Star Sydney
|
New South Wales

26 Sep

The Star Sydney

New South Wales

Job Description
The Star Sydney is seeking a Service Operations Lead to reshape IT Service Operations into a high-performing, scalable function that supports a 24x7 workplace. You will embed strong service management disciplines and drive data-led decision-making to reduce noise, improve SLAs and strengthen service reliability.
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A key focus will be building team capability across Service Desk, Application Support and Field Services to eliminate single points of failure and improve coverage.
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📌 Service Operations Lead - 24/7 Reliability & Growth (New South Wales)
🏢 The Star Sydney
📍 New South Wales

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