Job Description
We are looking for an organised, technology-confident, and people-focused Administration Officer who genuinely enjoys working with people and takes pride in providing a high standard of service. The ideal person will bring professional maturity, initiative, excellent communication skills and a positive, team-focused attitude. They will be confident managing a range of administrative responsibilities, comfortable using technology and willing to learn new systems and processes in a supportive environment. They will be someone who is warm and approachable when interacting with families, while also understanding the importance of professionalism, confidentiality and attention to detail in a healthcare setting.
n
Key responsibilities
n
n
Answering client phone and email enquiries
n
Intake and referral of clients
n
Managing client bookings and appointment scheduling
n
Providing administrative support to clinicians
n
Processing payments and invoices
n
Maintaining accurate client information and records
n
General office administration
n
Assisting with office projects and other administrative tasks as needed
n
n
About you
n
n
Have solid administration experience and understand the importance of attention to detail
n
Demonstrate professional maturity, sound judgement and discretion
n
Be highly organised and able to manage competing priorities in a busy workplace
n
Have excellent written, verbal, and interpersonal communication skills
n




Have a warm, professional telephone manner and enjoy working with people
n
Be confident using technology and willing to learn current systems and software
n
Take initiative and be comfortable working independently while contributing positively to a team
n
Be reliable, dependable, and able to follow tasks through to completion
n
Remain calm, solution-focused, and professional when things become busy or unexpected issues arise
n
Have a high level of attention to detail
n
n
About us
n
See Hear Speak is a growing psychology and allied health practice specialising in working with children, young people and families. Our office is conveniently located in Speers Point, just a short walk from Lake Macquarie and Speers Point Park. We have an excellent team and a positive, supportive workplace culture. We are a child and young person-focused team that connects and engages families in growing skills and wisdom for life. We also understand the importance of engaging with and respecting the community around us.
n
n
A supportive and welcoming team environment
n
The opportunity to work within a family-focused psychology and allied health practice
n
A role where your work directly contributes to supporting children, young people, and families
n
Ongoing opportunities to learn and develop your administrative skills
n
Potential for additional hours and growth within the role
n

📌 Administration Officer - See Hear Speak (New South Wales)
🏢 See Hear Speak
📍 New South Wales