Please note: This is a
Finance-focused role
. Applicants must have demonstrated experience in
finance, accounting or financial administration
. Candidates without a finance background will not be considered.
About the role
HomeCaring Pty Ltd is seeking an experienced and compassionate
Finance
Aged Care Support Team Leader
to join our dedicated team in Parramatta, NSW. This is a
full-time position
that offers the opportunity to lead and support our aged care team whilst making a meaningful difference in the lives of older adults and individuals with disabilities. As a Team Leader, you will play a vital role in ensuring the delivery of high-quality, person-centred care and support services. This position combines hands-on care delivery with team management responsibilities, allowing you to directly impact both clients and staff members. The role is based in
Parramatta NSW ****
.
Key responsibilities
Support day-to-day coordination and administration of the Aged Care Support team
Monitor team workflows, outstanding tasks and shared mailboxes for accurate, timely actioning
Act as Subject Matter Expert on financial administration and funding for the Support at Home program, sharing knowledge across Group Finance and internal stakeholders
Work with Operations to identify process gaps and implement consistent processes across entities
Ensure Support at Home client statements are prepared, reviewed, submitted and corrected within required timeframes




Support reporting that helps business leaders and case managers administer participant funding compliantly and effectively
Manage and investigate external enquiries/complaints — gathering information, reviewing records, coordinating responses, maintaining documentation
Serve as key contact for Aged Care Support enquiries across the Home Caring network
Deliver training and knowledge-sharing to build team capability
Support accounting teams with month-end processes, revenue accruals, debtor reporting and revenue analysis
Identify and implement improvements to AR, billing, claiming and reconciliation across high-volume Aged Care, NDIS and home care revenue streams
Maintain confidentiality and discretion with sensitive financial information
Skills & experience
Demonstrated financial administration experience in home/aged care, ideally in a complex or high-volume setting
Strong leadership and coordination skills — able to direct, prioritise and support the team toward outcomes
Versatile, adaptable, continuous-improvement mindset, comfortable with change
Proficient in Microsoft Office (especially Excel) — confident with reports, reconciliations, data extracts and high transaction volumes
Strong customer service focus — empathetic, professional communication with clients, families, funders and internal stakeholders
Well-developed verbal/written communication, including explaining complex billing/reconciliation matters clearly
Highly organised, accurate, detail-focused — able to juggle competing deadlines
#J-*****-Ljbffr

📌 Finance Aged Care Support Team Leader (Sydney)
🏢 HomeCaring
📍 Sydney