Job Description
Transport - Parts Interpreter/ Customer Service - Woodridge
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Parts Interpreter/ Customer Service - Woodridge | Up to $75,000 - $80,000 + Super | Permanent Full-Time Role
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About Our Client: Our Client offers a supportive and friendly workplace with ongoing training, career development, and a team-focused environment where employees are encouraged to grow and contribute.
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About the Role: This is a customer-facing role where your automotive knowledge, communication skills and ability to solve problems will make a real difference. You'll be joining an established Australian automotive business with a strong focus on quality products, reliable service and long-term customer relationships.
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As part of the customer service team, you'll handle inbound enquiries, process orders, provide product and technical information, and work closely with customers and internal teams to keep things moving.
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Key Responsibilities
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Answering a high volume of inbound calls in a timely manner
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Accurately interpreting and processing customer orders for parts and accessories
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Processing online trade orders
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Preparing quotations and processing customer orders
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Building and developing customer rapport and assisting customers with their enquiries
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Proactively and positively communicating with customers with regards to delays or issues that may arise and effectively resolve customer complaints.
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Shift:



Permanent Full-Time Role | Monday to Friday | 38 hours per week
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Skills & Experience
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Proven experience as a Parts Interpreter or in a similar role within the automotive industry
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Experience within the automotive or parts sector
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Strong knowledge of automotive parts, systems, and their applications
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Responding to customer enquiries through email, telephone and online enquiries
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Intermediate MS office suite and ERP skills – Pronto, SAP or similar
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A strong customer service ethic
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Excellent interpersonal abilities with well-developed communication skills, to be flexible and empathetic in their approach
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What's on offer
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Permanent full-time position, Monday to Friday
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38 hours per week
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Market-competitive salary plus incentive program
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Immediate start available
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Free onsite parking
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Ongoing training and support
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Friendly and supportive team environment
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People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the
relevantLOCALskills
and experience required for this role.
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We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.
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Additional information
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Parts Interpreter/ Customer Service - Woodridge
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Permanent Full-Time | Monday to Friday | Woodridge
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Salary package up to $75,000 - $80,000 + Super
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📌 Transport - Parts Interpreter/ Customer Service - Woodridge (Queensland)
🏢 People Group
📍 Queensland