Senior Support Specialist: Hybrid & Flexible Hours (Victoria)

Senior Support Specialist: Hybrid & Flexible Hours (Victoria)

26 Sep
|
Contoureducation
|
Victoria

26 Sep

Contoureducation

Victoria

Job Description
Contour Education, part of Contour, seeks a steady, empathetic front-line specialist to handle escalations across phone, email and SMS for Melbourne families. You'll own tough cases and drive warm resolutions.
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You'll triage requests, route issues to the right teams, log interactions and help families self-serve where possible. This Melbourne-based, hybrid role sits at the front door of Contour's education ecosystem.

📌 Senior Support Specialist: Hybrid & Flexible Hours (Victoria)
🏢 Contoureducation
📍 Victoria

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