Job Description
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We're looking for an organised and client-focused Administration Assistant to join our Accounting team.
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This role is ideal for someone with at least two years' experience in a similar administration role within an accounting firm. You'll play an important part in supporting our accountants and delivering a positive experience for clients by managing enquiries, coordinating administrative tasks and ensuring day-to-day operations run smoothly.
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If you're proactive, detail-oriented and enjoy building relationships with clients, we'd love to hear from you.
About the Role n
We're looking for an organised and client-focused Administration Assistant to join our Accounting team.
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This role is ideal for someone with at least two years' experience in a similar administration role within an accounting firm. You'll play an important part in supporting our accountants and delivering a positive experience for clients by managing enquiries, coordinating administrative tasks and ensuring day-to-day operations run smoothly.
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If you're proactive, detail-oriented and enjoy building relationships with clients, we'd love to hear from you.
Key Responsibilities n
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Answer incoming phone calls and direct enquiries appropriately
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Manage shared inboxes and respond to routine client enquiries on behalf of the Accounting team
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Escalate technical or complex client matters to the relevant Accountant
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Coordinate client appointments and meeting bookings
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Prepare, issue and follow up client documentation, including engagement letters and authorities
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Maintain accurate client records and information across practice management systems
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Assist with new client onboarding processes
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Follow up outstanding client information and documentation
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Support ASIC, trust and company administration activities
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Assist with billing, invoicing and general practice administration
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Provide administrative support to Accountants and the broader Accounting team as required
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About You n
To be successful in this role, you'll bring:
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2+ years' experience in an Administration Assistant, Client Services or similar role within an accounting firm
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Experience working with accountants and supporting client service activities
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Strong verbal and written communication skills
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Exceptional organisational skills and attention to detail
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Confidence speaking with clients and handling enquiries professionally
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Ability to prioritise multiple tasks and meet deadlines
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A proactive approach and willingness to assist wherever needed
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Experience with practice management systems would be highly regarded
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What We Offer n
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A supportive and collaborative team setting
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Opportunities to learn and develop within a growing accounting business
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Exposure to a broad range of accounting and client service activities
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Competitive remuneration and employee benefits
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A workplace that values teamwork, accountability and excellent client service
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If you're looking to build your career in professional services and enjoy being the person who keeps things running smoothly, we'd love to hear from you.
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📌 Administration Assistant - Accounting (New South Wales)
🏢 Focus Partners
📍 New South Wales