Australia — International Student Market
822K inbound students *****) +10%
1. China 168K
2. India 128K
3. Nepal 57K
4. Vietnam 33K
5. Malaysia 26K
3 international branch campuses in Australia
OVERVIEW Barrington College is hiring a full‐time Student Services Administrator based at its Brisbane campus in Queensland, Australia.
The role supports both international and domestic students while helping maintain efficient student services operations across the college.
This position contributes to student engagement, administrative compliance, and high‐quality service delivery within a diverse educational environment.
Key responsibilities
Process student enrolments, applications, and admissions documentation accurately and within required timelines
Provide administrative support to student services staff and trainers
Schedule appointments, manage databases, and maintain student records
Understand and process applications through PRISMS
Provide general administrative and reception support
Respond to student enquiries regarding enrolment, fees, academic requirements, and college policies by phone, email, and in person
Assist with the coordination of student orientation programs and induction events
Prepare and maintain administrative records, reports, and documentation in line with college policies and procedures
Support the organisation of student services events, workshops, and seminars
Liaise with academic departments and external organisations to support student progression and services
Assist with collecting and processing student fees and payment information
Maintain confidentiality and handle sensitive student information professionally and discreetly
Requirements
Proven experience in a student services role for a CRICOS provider or in an administrative support role
Strong organisational and time management skills with the ability to prioritise multiple tasks




Excellent written and verbal communication skills
Ability to interact professionally with students, staff, and external stakeholders
Proficiency in Microsoft Office applications
Experience using student information systems or databases
Demonstrated customer service skills and commitment to supporting student needs
High attention to detail and accuracy in administrative tasks and record keeping
Ability to work independently and collaboratively within a team environment
Problem‐solving skills and the ability to manage challenging situations with professionalism and diplomacy
Relevant administrative or business qualification is desirable but not essential
Related experience may be considered in place of formal qualifications WHY THIS ROLE MATTERS Student services professionals play an important role in helping students navigate enrolment processes, academic administration, and campus support systems.
In an international education setting, accuracy, responsiveness, and strong communication are essential for maintaining compliance and creating a positive student experience.
This role supports the college's commitment to inclusive education, student wellbeing, and effective service delivery.
Bonus: Application advice
Highlight any experience working with international students, CRICOS providers, or education administration systems
Include examples of managing competing priorities, maintaining accurate records, or handling confidential information
Demonstrate familiarity with PRISMS, student databases, or administrative software where relevant
Use your cover letter to show strong customer service skills and your ability to communicate with diverse stakeholders
Provide examples of teamwork, problem‐solving, and skilled communication in previous roles
Tailor your resume to emphasise enrolment processing, reception duties, compliance support, and student‐facing administration experience
#J-*****-Ljbffr

📌 Student Services Administrator (Brisbane)
🏢 Uniglobalcareers
📍 Brisbane