AO3 Program Support Officer (AIM) – Program Support / Administration
Location: Buderim, QLD (rotating across two office locations)
Assignment: 2-year contract
Working arrangement: Possible hybrid (role is primarily on-site)
Rate: $***** – $***** per hour + super
An opportunity is available for an experienced AO3 Program Support Officer (AIM) to provide high-quality administration and information management support within a busy North Coast region office environment.
This role suits someone who enjoys coordinating workflow, supporting stakeholders, and maintaining accurate records and reporting.
About the role
Prepare routine correspondence, papers and reports for review and delegate consideration
Provide day-to-day administration and information management support to the team
Research and analyse routine business matters and make recommendations aligned to policy and legislation
Compile and complete standard forms and documentation, and support staff to follow correct processes (including corrections where required)




Provide advice and guidance to staff on using internal systems
Record and distribute meeting minutes as requested/required
Maintain reports, registers and tracking tools
Assist with managing the region's vehicle fleet
Capture and maintain information in a records management system
Liaise with internal and external stakeholders, maintaining confidentiality and professional conduct in line with Public Service Values and the Code of Conduct
Support planning and coordination of tasks/workflow and assist with training/performance support as needed
What you'll bring
Proven administration support experience in a structured setting
Strong communication and stakeholder engagement skills
Sound judgement, attention to detail and the ability to manage competing priorities
Confidence working with systems, registers, documentation and records management
Ability to apply policies, procedures and processes to routine operational matters
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📌 Ao3 Program Support Officer (Queensland)
🏢 Chandler Macleod
📍 Queensland