26 Sep
|
KG Talent
|
Western Australia
26 Sep
KG Talent
Western Australia
Internal Sales, Estimating & Scheduling Coordinator | Reomart Perth
Reomart Perth is looking for an organised, customer focused and proactive person to join our team in a combined Internal Sales, Estimating and Scheduling Coordinator role.
This is a varied and hands-on position where you'll be involved across the customer and order journey, from the initial enquiry and quote through to order processing, scheduling and delivery.
You'll work closely with customers, suppliers, sales, warehouse and delivery teams to make sure information is accurate, orders are tracked and customers are kept informed.
If you enjoy working with people, staying organised and managing multiple tasks, this is a great opportunity to join a growing business and develop your skills across sales and operations.
About the role
The role covers three key areas of the business: Internal Sales, Estimating and Scheduling.
Internal Sales
You'll be one of the key points of contact for our customers and will support the sales process from enquiry through to order.
Key responsibilities include:
Welcome and assist customers at the front counter
Answer customer enquiries and provide product and pricing information
Respond to customer enquiries by phone and email
Generate sales orders and complete accurate data entry
Prepare and process customer quotes
Follow up outstanding quotes and identify sales opportunities
Process customer orders and coordinate with the warehouse and sales team
Maintain accurate customer and order records
Provide general administration and sales support as required
Estimating Coordinator
You'll support the estimating and quoting process, making sure documentation is accurate and quotes are prepared and followed up in a timely manner.
Key responsibilities include:
Track and manage estimating documents and requests
Review documentation to ensure information is complete and accurate
Prepare and coordinate customer quotes
Enter and update information accurately in the database
Maintain up-to-date records of quotes, customers and opportunities
Follow up outstanding quotes with customers by phone and email
Record customer feedback and update quote status
Liaise with the sales and estimating team to ensure quotes are progressed efficiently
Scheduling Coordinator
You'll also play an significant role in keeping the order bank organised and ensuring deliveries stay on track.
This is a fast-paced part of the role, involving funneling the order bank into a clear tracking register and making regular follow up calls to ensure orders are delivered on time.
Key responsibilities include:
Manage the order bank and maintain an accurate tracking register
Monitor orders from entry through to delivery
Coordinate delivery schedules and confirm timeframes
Make follow up calls to customers, suppliers and internal teams
Identify and resolve potential delays or issues
Keep customers updated on order and delivery status
Update order and scheduling information in the database
Liaise with sales, warehouse and delivery teams to keep orders on track
Maintain accurate records and documentation
About you
We're looking for someone who is organised, reliable and confident dealing with customers.
You'll bring:
Previous experience in customer service, internal sales, administration, estimating, scheduling or coordination
Strong communication and interpersonal skills
Confident and professional phone manner
Good computer skills and accurate data entry
Strong attention to detail
Excellent organisation and time management
The ability to manage multiple priorities and ongoing tasks
Strong follow-up skills and the ability to see things through
Practical problem-solving and critical-thinking skills
A positive and reliable attitude
The ability to work independently and as part of a team
Experience in building customer service, counter sales, hospitality, retail sales or administration would be an advantage.
Why join Reomart?
Join an established and growing Perth business
Work in a friendly and supportive team
Varied role across sales, estimating and operations
Build your product and industry knowledge
Develop your sales, estimating and coordination skills
Stable full-time position
Opportunity to grow your skills and career
If you're customer focused, organised and enjoy a role where there is always something to keep you busy, we'd love to hear from you.
Reomart is an equal opportunity employer and welcomes applications from people of all backgrounds,experiencesand identities.
Prospective candidates willbe requiredto provide proof of legal work rights and may berequiredto undertake relevant, role-appropriate pre-employment screening.
If you require any reasonable adjustments toparticipatein the recruitment process at any stage, please let us know.
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📌 Internal Sales, Estimating & Scheduling Coordinator (Western Australia)
🏢 KG Talent
📍 Western Australia