Job Description

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Myer Group brings together iconic brands that define fashion, beauty and lifestyle across Australia and New Zealand. With a store network that includes Myer, Just Jeans, Dotti, Portmans, Jacqui E, Jay Jays, sass and bide, Marcs and David Lawrence, at Myer Group you’ll be part of a diverse and dynamic team that’s shaping the future of retail across stores, online and beyond

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The People & Safety team is seeking a Receptionist/Concierge to be the welcoming face of Myer Group’s new Store Support Office in South Melbourne. Our receptionist will play a key role in supporting the teams of Myer and Apparel Brands as they come together in the combined office.

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As the first-person people see when they walk through the door, you will warmly welcome visitors and team members and bring our workplace to life through outstanding service. You'll also play a key role in ensuring our facilities are safe and seamless, helping to create an environment where people can do their best work and feel connected.

About the role: /n

Reporting to the Workplace Experience Manager, you will manage the day-to-day operation of the concierge desk including:

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- Creating a professional first impression for all visitors, contractors and suppliers.

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- Managing visitor arrivals and departures through visitor management systems, and making their visit memorable by ensuring reception, visitor and lobby areas are consistently presented to a high standard

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- Providing clear directions, wayfinding support and general assistance to ensure a seamless onsite experience

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- Administering access passes, carparking and lockers ensuring compliance with security requirements.

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- Supporting the broader Workplace Experience team in delivering an exceptional experience to team members as required, including assisting in the mail room and with other activities as needed.

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About you: /n

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- Previous experience in a corporate reception, concierge, customer service, or front-of-house role

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- Experience supporting access management, parking administration, onboarding activities or other workplace operations, and associated technology, is advantageous.

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- Exceptional customer service skills with a warm, professional and approachable manner, including the ability to interact effectively with a diverse range of stakeholders.

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- Highly organised with the ability to manage competing priorities, maintain attention to detail and be solutions-focused in a fast paced environment.

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- Ability to work independently, exercise sound judgement and take ownership of day-to-day responsibilities.

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- Commitment to maintaining high standards of presentation, safety, security and workplace experience.

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Benefits to you: We’re committed to providing a positive and supportive workplace, where our team members are empowered to reach their full potential. /n

Our team members enjoy a range of benefits including:

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- Team member discounts: Generous discounts in-store and online

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- Learning and development: Capability development workshops, succession planning, and internal career opportunities across Myer Group brands.

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- Lifestyle benefits: Employee Assistance Program (EAP),volunteer leave,discounted health insurance, gym memberships and novated leasing for eligible employees.

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With more than 125 years of retail heritage, it’s an exciting time to join Myer Group. /n

Your future starts here & help shape what’s next at Myer Group.

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📌 Receptionist/Concierge (Melbourne)
🏢 Myer
📍 Melbourne