Key responsibilities

- Answering the phone and speaking with customers.

- Replying to emails from customers.

- Logging jobs into our CRM and notifying technicians about the jobs.

- Creating shipping labels for products and parts, ensuring they go out on time.

- Following up with freight, electrical, and other companies regarding issues.

- Coordinating interstate/rural repairs with electricians, ensuring electricians are receiving necessary parts and jobs are completed in a timely matter.

- Communicating with the team to allocate Soak Tank installs/pick ups.

- Current Account setups, ensure details are entered correctly.

- Daily CRM tasks

About you

- Good customer communication skills.

- Organised and attention to detail.

- Self motivated, finding solutions for issues and fixing issues soon as it appears.

- Experience with Microsoft Office.

What Soak Tank Australia can offer

- School-hours work if necessary.

- Monday - Thursday hours, 8 am - 4 pm potentially 5 days a week in early 2027.

📌 Office Admin (Arundel)
🏢 Soak Tank Australia
📍 Arundel