Senior Compliance & Contract Administrator

Clear to Work Pty Ltd is seeking a Senior Compliance & Contract Administrator with a genuine flair for compliance and a passion for getting things right. This is an exciting opportunity to help build our Police Checks department from the ground up, working alongside a talented team to establish, grow and continuously improve the department while fostering a strong culture of compliance, risk awareness and accountability. While compliance is at the heart of the role, we are also looking for someone who enjoys working with people and doesn't mind a little customer service, supporting applicants throughout their police check application journey and ensuring they receive a professional, efficient and positive experience.

Position Purpose

The Police Checks Senior Compliance & Contract Administrator is responsible for the efficient, accurate, and compliant day-to-day administration of Clear to Work's police checks department.

The role oversees police check processing and associated compliance requirements, ensuring applications are handled securely and in accordance with ACIC requirements, Australian privacy legislation, contractual obligations, and Clear to Work policies and procedures.

The position also supports risk management, internal controls, policy development, record keeping, and continuous improvement of police check systems and processes, including collaboration with the tech development team.

Key Responsibilities

Police Check Administration

- Oversee the day-to-day administration and processing of police check applications

- Ensure applications are processed accurately, securely, and within required timeframes

- Monitor workflows, identify errors or issues,



and ensure appropriate quality assurance controls are followed

- Develop, review, and maintain policies, procedures, work instructions, and compliance documentation

- Support the implementation and testing of system and process improvements

ACIC, Privacy & Compliance

- Maintain current knowledge of ACIC requirements for Nationally Coordinated Criminal History Checks (NCCHCs).

- Ensure police check processes comply with applicable ACIC requirements, privacy legislation, contractual obligations, and Clear to Work policies.

- Maintain records of contracts, agreements, and relevant contractual requirements.

- Support contract reviews, renewals, and amendments as required.

Selection Criteria

Essential

1. Experience in a senior administrative, operational, compliance, contract administration, or similar role

2. Experience working in an environment where regulatory compliance is critical

3. Strong understanding of Australian privacy obligations relating to personal and sensitive information

4. Ability to interpret legislation, regulatory requirements, contracts, and policies and translate them into practical processes and controls

5. Experience developing and maintaining policies, procedures, work instructions, or compliance documentation

6. Understanding of risk management and internal controls

Desirable

1. Experience working with ACIC or an ACIC-accredited body

2. Experience administering Nationally Coordinated Criminal History Checks or police check applications

3. Experience in auditing, quality assurance, or compliance monitoring

4. Experience developing compliance frameworks or internal control systems

This role is full time on site at the Explicit to Work office in Nundah QLD.

📌 Senior Compliance & Contract Administrator (Nundah)
🏢 Clear To Work
📍 Nundah