The Company

Our client is a multi-faceted organisation who operates within fast-moving-consumer-goods (FMCG). Due to ongoing expansions and increase in demand, they are looking for an experienced customer support and administrative skilled to join their team ASAP.

The Role

Supporting their third-party logistics, warehousing and FMCG brands, this role is responsible for reviewing and processing all orders for B2B customers whilst providing excellent customer service to the businesses they assist. This is a fast-paced role which requires a high level of attention to detail and the ability to problem solve.

This role is Monday-Friday, 100% onsite, working 7am-3pm. This role is to commence ASAP on a temporary contract, with the potential to convert permanent for the right candidate!

Duties

Working collaboratively within a team of 8, some of your duties will include:

- Receive orders via email and the electronic system and process these in the system
- Liaise between Purchasing & Warehouse regarding stocks required for outstanding orders to ensure despatch of orders within timeslots required
- Create invoices to accurately reflect customer purchases
- Problem solve between accounts where items may be out of stock and find solutions
- Database management and document distribution to required teams

Your Profile

To be a successful candidate you must have:





- Previous experience in a similar B2B Administrative + Customer Service role - essential
- Previous experience in FMCG or a similar industry (e.g. warehousing, logistics, manufacturing etc) - desirable
- Be immediately available to start!
- Have full working rights in Australia

Perks & Benefits

- Free parking onsite!
- Be part of a collaborative and supportive Customer Experience team!
- Discounted goods from shops that stock their products!
- 2 additional days of wellbeing leave per year!
- Full handover period offered

Apply Today

Please send your resume by clicking on the apply button.

Reference Number: 06810-(phone hidden)

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📌 Customer Experience Specialist (Reservoir)
🏢 Robert Half
📍 Reservoir