Director, Customer Experience Hybrid Saas Leader Rsus Melbourne (Australia)

Director, Customer Experience Hybrid Saas Leader Rsus Melbourne (Australia)

26 Sep
|
Jaide Health
|
Australia

26 Sep

Jaide Health

Australia

AlayaCare in Melbourne is seeking a Director of Customer Experience to oversee the ANZ Support function within a rapid-growing SaaS scale-up.
You will balance strategic leadership with hands-on escalation ownership to deliver exceptional customer outcomes.
Reporting to the VP Customer Operations, you'll shape the future of Support, driving AI, automation and self-service initiatives while maintaining solid stakeholder relationships across Product, Engineering and Customer Success.
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📌 Director, Customer Experience Hybrid Saas Leader Rsus Melbourne (Australia)
🏢 Jaide Health
📍 Australia

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