Job Description

AO3 Program Support Officer (AIM) – Program Support / Administration

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Location: Buderim, QLD (rotating across two office locations)

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Assignment: 2-year contract

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Working arrangement: Possible hybrid (role is primarily on-site)

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Rate: $51.13 – $56.72 per hour + super

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An opportunity is available for an experienced AO3 Program Support Officer (AIM) to provide high-quality administration and information management support within a busy North Coast region office environment. This role suits someone who enjoys coordinating workflow, supporting stakeholders, and maintaining accurate records and reporting.

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About the role

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- Prepare routine correspondence, papers and reports for review and delegate consideration
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- Provide day-to-day administration and information management support to the team
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- Research and analyse routine business matters and make recommendations aligned to policy and legislation
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- Compile and complete standard forms and documentation, and support staff to follow correct processes (including corrections where required)
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- Provide advice and guidance to staff on using internal systems
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- Record and distribute meeting minutes as requested/required
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- Maintain reports, registers and tracking tools
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- Assist with managing the region's vehicle fleet
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- Capture and maintain information in a records management system
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- Liaise with internal and external stakeholders, maintaining confidentiality and skilled conduct in line with Public Service Values and the Code of Conduct
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- Support planning and coordination of tasks/workflow and assist with training/performance support as needed
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What you'll bring

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- Proven administration support experience in a structured environment
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- Strong communication and stakeholder engagement skills
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- Sound judgement, attention to detail and the ability to manage competing priorities
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- Confidence working with systems, registers, documentation and records management
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- Ability to apply policies, procedures and processes to routine operational matters
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📌 Program Support Officer (Queensland)
🏢 Chandler Macleod
📍 Queensland