Job Description

Ipswich Carpet Court is a busy, family-run flooring retailer proudly servicing the Ipswich and surrounding areas. We are looking for an experienced Administrator and Customer Service professional to join our team and assist with the day-to-day administration of our growing business. This is a varied role suited to someone who is highly organised, confident dealing with customers and trades, and takes pride in getting the details right.

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Your responsibilities will include:

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Managing the day-to-day administration of a busy flooring business

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Liaising with clients throughout their purchase & installation process

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Coordinating and communicating with installers and suppliers

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Assisting with scheduling and job management

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Handling customer enquiries and resolving issues professionally

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Data entry, filing and maintaining accurate customer records

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Preparing documents, correspondence and reports

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General office administration and support to the management team

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You'll receive training in our systems and processes,



but we are looking for someone who can take ownership of their work as they become established in the role.

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About you

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You'll ideally have previous experience in administration or office support and be looking for a role where you can continue developing your skills.

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You will:

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Have strong attention to detail and take the time to check your work before it goes out

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Be organised and able to manage multiple tasks and changing priorities

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Communicate confidently, both written and verbal

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Work well as part of a team and be willing to help others when priorities change

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Have a friendly, skilled and positive attitude

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Take ownership and pride in your work, following tasks through to completion

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Have positive Microsoft Office and computer skills

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Hold a current Australia drivers licence

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We want someone who is looking for more than just their next short-term administration role. There is an opportunity to build your knowledge of the business, take on greater responsibility and develop your career over time.

📌 Administration Assistant (Ipswich)
🏢 Carpet Court
📍 Ipswich