Job Description

Automotive Parts Sales & Customer Service

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StreetFX | Darra, Brisbane | $60,000–$70,000 + Super | Full-Time

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Love cars? Turn that knowledge into a career.

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StreetFX is looking for an Automotive Parts Sales & Customer Service team member to join our growing team in Darra.

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No automotive sales or parts interpreting experience? No problem. We'll train you.

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What we're really looking for is someone who knows and loves cars, communicates well, enjoys helping people and wants to build a long-term career in the automotive industry.

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Your knowledge might come from working on your own cars, modifying them, motorsport, 4x4ing, workshops, study, helping mates with builds or spending far too much time researching parts online.

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If you know cars, we can teach you the sales side.

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The Role

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This isn't just answering phones and processing orders. You'll help customers work out what they need, research the right products and provide genuine solutions.

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You'll be involved in:

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- Helping customers identify suitable parts and vehicle upgrades
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- Researching products, applications and vehicle fitment
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- Providing pricing, stock and availability information
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- Comparing products and explaining options
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- Preparing quotes and following up customers
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- Processing and tracking orders
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- Liaising with suppliers and our warehouse
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- Managing backorders, freight delays and ETAs
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- Assisting with returns, warranties and cancellations
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- Solving problems when things don't go to plan
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- Communicating with customers across phone, email, SMS and live chat
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- Assisting with picking,



packing and customer pickups when required
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One customer might know the exact part number they need. The next might simply ask, "I want my car to handle better — what should I do?"

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Your job is to ask the right questions, research the options and help them find the right solution.

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What We're Looking For

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You don't need to be a mechanic or experienced salesperson, but you do need a genuine automotive background and a good understanding of cars.

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Ideally, you'll be comfortable talking about areas such as:

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- Engines and common components
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- Turbos and forced induction
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- Intake and exhaust systems
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- Suspension and handling
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- Brakes
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- Wheels and tyres
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- Driveline components
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- Performance modifications
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- Vehicle models and variants
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- 4x4 accessories and upgrades
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You'll also bring:

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- Great communication and people skills
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- Confidence speaking with customers
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- Strong computer and online research skills
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- Attention to detail
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- Positive organisation and time management
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- The ability to juggle multiple customer enquiries
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- A willingness to learn and ask questions
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- Reliability and a strong work ethic
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- A genuine interest in building a career in automotive
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Previous experience in automotive parts, workshops, dealerships, performance cars, motorsport, 4x4, automotive retail, customer service, e-commerce or sales is highly regarded, but not essential.

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We'll Train You

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StreetFX will provide training across:

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- Automotive sales and customer service
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- Asking the right qualifying questions
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- Consultative selling without being pushy
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- Quotes and customer follow-up
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- Product and fitment research
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- Handling objections and difficult conversations
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- StreetFX systems and supplier platforms
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- Order, supplier and freight processes
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About StreetFX

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StreetFX is a growing, technology-led automotive parts business specialising in aftermarket performance, 4x4 and specialist components for cars, 4x4s and motorcycles.

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We supply customers across Australia and internationally and work with a huge range of automotive manufacturers and suppliers.

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What's On Offer

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- $60,000–$70,000 + super, depending on experience and capability
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- Permanent full-time position
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- Salary review after your first 6 months and annually thereafter
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- Full training and ongoing development
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- Exposure to a huge range of automotive products and brands
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- Opportunity to develop technical, sales and customer service skills
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- Increasing responsibility as your capability grows
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- Supportive, practical team environment
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- On-site position in Darra, Brisbane
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- Genuine opportunity to build a long-term automotive career
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📌 Automotive Parts Sales & Customer Service (Queensland)
🏢 Lightning HR
📍 Queensland