Job Description

Team Leader Support Coordination - Dubbo - Full Time 76 Hours

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As a Team Leader - Support Coordination, you will provide leadership and supervision to Support Coordinators while managing a small caseload of participants. You will support NDIS participants and their families to understand, build and implement their NDIS plans.

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The role covers both Support Coordination and Specialist Support Coordination, assisting participants with complex needs to build capacity, strengthen their support networks and coordinate formal, mainstream and funded supports.

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- SCHAD's Award Level 4Pay rates from$46.70 - $50.25
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- Salary Packaging: Not-for-profit salary packaging available, including $15,900 tax-free + $2,650 meal and entertainment benefits per FBT year. (if eligible)
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- Option to purchase extra annual leave (if eligible)
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- Fitness Passport access for you & family (eligibility criteria applies)
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- Ongoing training & professional development
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- Safety and Wellbeing support via Sonder
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Duties:

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- Provide leadership, supervision and support to Support Coordinators.
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- Manage a small caseload of NDIS participants.
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- Provide Support Coordination to help participants understand and implement their NDIS plans.
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- Coordinate formal, mainstream and funded supports.
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- Assist participants to build capacity and resilience within their support networks.
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- Provide Specialist Support Coordination for participants with more complex support needs.
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- Work collaboratively with participants, families and support networks.
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- Support the team to achieve organisational goals.
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Skills and Experience:

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- Experience working with NDIS participants and support coordination.
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- Understanding of NDIS plans and funded, mainstream and informal supports.
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- Ability to coordinate multiple supports and work effectively with participants and their families.
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- Ability to support people with complex needs.
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- Strong communication, organisation and coordination skills.
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- Ability to provide leadership, supervision and support to a team.
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- Experience in Specialist Support Coordination.
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- Experience leading or supervising a team.
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- Experience working within a complex service delivery environment.
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About Us:

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Since 1958, Challenge Community Services has been supporting people, strengthening communities and creating opportunities across regional New South Wales and South East Queensland.

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We provide disability services, foster care, allied health and social enterprise opportunities that empower people to live their best lives.

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Our work is driven by a simple belief: everyone deserves the chance to belong, grow and thrive. Every role at Challenge Community Services contributes to making a meaningful difference in the lives of the people and communities we support.

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Confidential enquiries can be made by contacting Sophie Adams

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Closing Date - 16th October 2026

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We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.

📌 Team Leader Support Coordination - Dubbo - Full Time 76 Hours
🏢 Challenge Community Services
📍 Dubbo