Job Description

Work Location: The RMH Parkville (City campus)

n

The Royal Melbourne Hospital is one of Australia's leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual tojoinThe Royal Melbourne Hospital.

n

Job Description:

n

Why Join RMH?

n

n
- Part time ongoing | 32 hours per fortnight
n
- Monday & Friday - 7am - 3.30pm
n
- Parkville location | Close to public transport
n

n

About the role

n

As an Admissions Clerk, you will be a key first point of contact for patients and carers, providing a qualified and caring service throughout the admission and pre-admission process. You will coordinate elective admissions and discharges and support the smooth flow of patients through a busy Pre‐admission Clinic. Working closely with Perioperative Services and Access & Flow, you will provide reception, clerical and coordination support across surgical services, helping ensure an efficient and positive patient experience.

n

Key Accountabilities

n

n
- Coordinate elective admissions, discharges and patient flow across surgical services.
n
- Provide welcoming, professional reception and clerical support to patients and carers.
n
- Manage patient flow through the busy Pre‐admission Clinic.
n
- Respond to enquiries by phone, electronically and in person.
n
- Liaise with clinical and administrative teams to support efficient operating lists and patient flow.
n
- Maintain accurate patient records and elevate issues that may impact service delivery
n

n

About You

n

You are calm, friendly and patient-focused, with strong communication and organisational skills.



You enjoy working collaboratively and take pride in providing high-quality customer service.

n

n
- Communicate clearly and respectfully with a diverse range of stakeholders.
n
- Demonstrate excellent attention to detail and maintain accurate databases and records.
n
- Bring a reliable, team-focused approach and contribute positively to the workplace.
n
- Promote and maintain a safe, inclusive and respectful environment.
n
- Previous healthcare experience is desirable but not essential. Strong people skills and a collaborative approach are highly valued.
n

n

Perks of Working at RMH

n

n
- Meaningful Work Make a real difference in the lives of patients, families and our community.
n
- Growth opportunities Access learning, development, and diverse career opportunities.
n
- Supportive Culture & Belonging Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
n
- Innovation Help shape the future of healthcare through research, technology and new models of care.
n
- World‐Class Excellence Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
n
- Enjoy outstanding employee benefits Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full‐time staff (role/EBA dependent).
n
- Work in the Parkville Precinct Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.
n

n

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

📌 Admission Clerk (Victoria)
🏢 Melbourne Health
📍 Victoria