Job Description
QBE Insurance is seeking a Customer Relations Quality Assurance Specialist to enhance complaint handling quality across GI and CTP portfolios. The role involves independent assurance, trend identification, and shaping customer outcomes and regulatory compliance.
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You will conduct reviews, analyse data, and partner with leaders to drive improvements while aligning with internal standards and external obligations.
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📌 Hybrid: Customer Relations Qa Specialist Gi & Ctp Queensland (Australia)
🏢 Qbe Insurance
📍 Australia
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