Job Description

About Country Club and the new Championship Golf Course:

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At Country Club Tasmania, we're building something truly special a new championship golf course designed to rival some of the world's best.

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Created by globally respected architect Robin Gibson, our new par 72, 18-hole Championship Course will be situated within a beautifully landscaped parkland precinct, inspired by some of the finest courses in North America and the UK. Make no mistake, what's coming is a landmark in every sense of the word. It's a course that rewards thoughtful play and invites golfers to return again and again.

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Scheduled to open in Summer 2026/27, it will offer a visually stunning and challenging experience, and we're now looking for experienced retail sales assistants to join our Golf Shop team!

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What you can expect in a day in the role:

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In this customer-facing role, you'll help create a welcoming and memorable Golf Shop experience for every guest, this will include:

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- Welcoming guests and providing friendly, professional service in the new Golf Shop
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- Assisting with customer enquiries, product information, golf check-in and tee-time bookings
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- Process point-of-sale transactions accurately across retail, golf and grab-and-go purchases
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- Maintain attractive merchandise displays and a well-stocked, clean, organised and welcoming shop environment
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- Identify opportunities to promote relevant products, services and upcoming golf activities
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- Support smooth customer flow during busy periods and escalated complex enquiries when needed.
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What you'll bring to the role:

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- You'll bring a customer first approach, reliability and the confidence to work across retail,



service and golf-related enquiries
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- Previous experience in retail, hospitality, leisure or another customer-facing service environment
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- Experience using point-of-sale systems and processing customer transactions accurately
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- Experience maintaining merchandise displays, stock levels or the presentation of a customer service area
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- Strong communication skills and a friendly, professional approach to customer service.
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- Previous experience in a golf shop, golf club, driving range, sporting venue or similar leisure environment would be highly regarded.
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As well as the following licences and qualifications:

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- Tasmanian recognised Responsible Service of Alcohol (RSA)
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An appointee to this role may be subject to pre-employment and ongoing screening checks.

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What you can expect from us:

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This is a special chance to be a part of our new Golf Course opening team at Country Club Tasmania. Country Club is a proud part of Federal Hospitality (including Wrest Point, Saffire, and Macq01 to name a few) and offers:

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- Free parking onsite and fully laundered and tailored staff uniform
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- Free meal on every shift from our onsite staff canteen
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- Staff discounts across Federal Hospitality properties
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- Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment
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- Supportive work environment with learning and development opportunities
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Group Assessment will take place on October 16th, 2026, with a range of morning or evening session available. If selected to attend an interview, more information will be provided prior to this date.

📌 Golf Shop Attendants (Launceston)
🏢 Federalhospitalitycareers
📍 Launceston