Job Description

Our Voice Our Choice Pty Ltd - Maitland NSW

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We are looking for a professional, caring, reliable and positive NDIS Support Worker to join our team.

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Your role will be to provide high-quality, person-centred support that enables participants to live with choice, independence, dignity and respect. You will become an key part of the participant's support network and will help them achieve their individual goals and enjoy greater participation in their community.

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Key responsibilities

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- Providing person-centred support based on each participant's individual needs and goals
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- Supporting participants to develop and maintain independence
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- Assisting with community participation and social activities
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- Supporting daily living activities where required
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- Building positive and respectful relationships with participants and their families
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- Promoting participant choice, control and dignity
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- Maintaining professional boundaries at all times
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- Recognising and responding appropriately to safeguarding concerns
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- Protecting participants from abuse, neglect, exploitation, discrimination and harm
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- Following participant support plans, risk assessments, policies and procedures
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- Completing accurate progress notes and required documentation.
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- Reporting incidents, hazards, concerns and changes in participant circumstances promptly.
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- Maintaining confidentiality and privacy.
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- Working collaboratively with families, support coordinators, allied health professionals and other members of the participant's support network.
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- Representing the organisation professionally within the community.
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About you

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We are looking for someone who:

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- Genuinely enjoys helping people
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- Treats every participant with dignity, kindness and respect
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- Understands that every person is an individual
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- Is committed to safeguarding participants from abuse, neglect and harm
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- Is reliable and takes responsibility for their work
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- Maintains professional boundaries
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- Can work independently but is also a strong team player
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- Is happy, positive and approachable.
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- Is qualified while still being fun to work with.
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- Builds strong relationships within the community.
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- Takes pride in representing the organisation.
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- Is willing to learn and develop their skills
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- Brings a positive attitude to the workplace.
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- Understands the importance of following NDIS requirements and organisational policies
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- NDIS Worker Clearance or willing to obtain
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- First Aid Certificate or are willing to obtain
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- Current Australian Driver's License
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- Experience in the NDIS and/or SIL environment
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- Flexibility to work Sleepovers/Days/Weekends. We are a 24 hour service, 7 days a week
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Our Culture

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We want our workplace to be somewhere people want to come to work.

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We believe in:

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- Work-life balance Your work is important, but so is your life outside work.
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- Respect We respect our participants, our staff, their families and our professional partners.
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- Teamwork We help each other rather than working in silos.
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- Accountability We take responsibility for what we do and how we support people.
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- Professionalism We expect high standards while maintaining a friendly and supportive environment.
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- Fun We believe you can be professional and still have a laugh, enjoy your work and be someone others enjoy doing work with.
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- Community We want to build an organisation that has an excellent reputation in the community because of the quality of people we employ [the way]??
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We Reward Our People

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- We recognise that our staff are one of the most important parts of our organisation.
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- Where applicable and subject to company policies and employment arrangements, we offer opportunities for:
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- Annual service bonuses recognising ongoing commitment and service
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- Performance and achievement bonuses where applicable
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- Employee satisfaction and recognition bonuses
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- Recognition for outstanding contribution to participants and the organisation
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- Training and professional development opportunities
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- A supportive management team
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- A workplace that values work-life balance
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The Person We Want

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We aren't necessarily looking for someone who has the longest resume.

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We are looking for someone with the right attitude.

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Someone who can walk into a participant's home and make that person feel respected.

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Someone who can work alongside their colleagues and make the team stronger.

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Someone who can represent our organisation in the community with professionalism and pride.

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Someone who can work hard, have a laugh, support their teammates and still understand the responsibility that comes with working with vulnerable people.

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If that sounds like you, we'd love to meet you.

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We are not too big to know our people.
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Come and be part of a team where people matter.

📌 Support Worker (Maitland)
🏢 Our Voice Our Choice
📍 Maitland