Job Description

CUSTOMER SERVICE / SALES SUPPORT OFFICER - Entry level career opportunity

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Looking for a change? Start a new career with Parker Healthcare.

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Parker Healthcare is an Australian-owned company that has been supplying cutting-edge medical products to hospitals across Australia for over 40 years.

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We are looking for a friendly, motivated and enthusiastic person to join our energetic team as aCustomer Service / Sales Support Officer.

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No previous office or administration experience? That's okay. If you've worked in retail, hospitality, customer service or another people-focused environment and are looking for a change, we'd love to hear from you.

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This is an excellent opportunity tostart a career in the medical industry, with full training provided and opportunities to develop your skills and grow into other areas of the company over time.

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About the role

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Based at our Head Office in Mitcham, your day will involve helping customers and supporting our Sales Team. Your responsibilities will include:

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- Answering incoming calls and assisting customers with their enquiries
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- Entering and processing customer orders
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- Providing friendly and professional customer service
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- Supporting our Sales Team with day-to-day activities
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- Co-ordinating equipment required for medical conferences
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- General administration and office duties as required
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You'll be given full training on our products, systems and processes,



sowe don't expect you to know the medical industry or our systems when you start.

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About you

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We're looking for someone who is:

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- Friendly, approachable and enjoys helping people
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- Confident communicating with customers over the phone and by email
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- Reliable, organised and keen to learn
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- Comfortable working as part of a team, as well as independently
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- Able to manage multiple tasks and stay organised
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- Comfortable using computers and willing to learn new systems
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- Previous customer service experience is desirable, butoffice or administration experience is not essential
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- Ideally able to start ASAP!
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You might currently be working inretail, hospitality, customer service or another industryand be ready for a change. Perhaps you're looking for your first opportunity in an office environment or simply want to build a career somewhere with room to grow.

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What matters most to us is your attitude, willingness to learn and ability to provide great service.

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What we offer

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- Full training and support
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- A friendly and energetic team environment
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- The opportunity to build a career within an established Australian company
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- Opportunities to develop your skills and progress into other areas of the business
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- Monday to Friday, full-time hours
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- Based at our Head Office in Mitcham, Victoria
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Applicants must havepermanent working rights in Australia.

📌 CUSTOMER SERVICE / SALES SUPPORT OFFICER - Entry level career opportunity (Victoria)
🏢 Parker Healthcare
📍 Victoria