Job Description

Reporting to the Director, you will be the primary point of contact for clients and the central coordinator of the business's daily operations. The role offers broad exposure across corporate catering, events and retail, and the opportunity to grow with the company.

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Key responsibilities

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- Managing client communications by phone and email with a high level of professionalism
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- Handling enquiries through to quotation, booking and invoicing
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- Coordinating event administration in collaboration with the kitchen and events teams
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- Maintaining business systems, including Shopify, Square and Canva
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- Using AI and digital tools to improve efficiency and accuracy
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- Overseeing office organisation, scheduling and correspondence
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- Identifying operational issues and resolving or escalating them appropriately
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About you

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- Exceptional written and verbal communication skills
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- A polished, skilled manner with corporate and private clients
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- Strong organisational skills and consistent attention to detail
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- Confidence with technology and the ability to adopt new systems quickly
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- Sound judgement and the initiative to take full ownership of tasks
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- Composure and adaptability in a fast-paced environment
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- Experience in administration, client services, hospitality or events is highly regarded
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About us

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COSMA is a premium Melbourne catering and events company, established in 2015. We deliver catering and event services for corporate clients, private events and major festivals, alongside our café and providore in Prahran.

📌 OFFICE & CLIENT SERVICES COORDINATOR (Victoria)
🏢 Cosma Catering
📍 Victoria