Job Description

MBC Group Services is seeking a highly organised, technology-savvy administrator who enjoys building strong client relationships and creating efficient ways of working. This is an prospect to become a central part of a growing accounting firm where you'll influence client experience, support business operations and contribute to ongoing process improvement.

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We're looking for someone who enjoys finding better ways of working, embraces technology and takes pride in creating efficient, well-organised systems. You'll work with up-to-date cloud-based platforms including Xero, FYI, CAS 360 and DocuSign while helping the firm continuously improve processes and client experience.

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As the firm continues to advance, there will be opportunities to take on greater responsibility and continue your career development in a team focused environment.

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Why Join MBC Group Services?

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MBC Group Services is a 25-person accounting firm with a strong reputation for building long-term client relationships and delivering high-quality advice.

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- Supportive Team Culture – Work in an easy-going, collaborative environment where the team work together to provide excellent client service.
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- Relationship-Driven – Be part of a firm that values strong, long-term partnerships with clients and each other.
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- Quality Client Base – Work with clients across agriculture, trades, earthmoving and hospitality, with a focus on quality client relationships over volume.
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- Forward-Thinking Firm – Work with modern cloud-based systems and digital workflows that streamline processes, improve efficiency and support a better client experience.
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- Reliable & Growing Business – Join a firm with clear growth plans and a role that can grow with you over time.
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MBC Group Services is seeking a highly organised, technology-savvy administrator who enjoys building strong client relationships and creating efficient ways of working. This is an opportunity to become a central part of a growing accounting firm where you'll influence client experience, support business operations and contribute to ongoing process improvement.

n

We're looking for someone who enjoys finding better ways of working, embraces technology and takes pride in creating efficient,



well-organised systems. You'll work with modern cloud-based platforms including Xero, FYI, CAS 360 and DocuSign while helping the firm continuously improve processes and client experience.

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As the firm continues to advance, there will be opportunities to take on greater responsibility and continue your career development in a team focused environment.

n

Why Join MBC Group Services?

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MBC Group Services is a 25-person accounting firm with a strong reputation for building long-term client relationships and delivering high-quality advice.

n

n
- Supportive Team Culture – Work in an easy-going, collaborative environment where the team work together to provide excellent client service.
n
- Relationship-Driven – Be part of a firm that values strong, long-term partnerships with clients and each other.
n
- Quality Client Base – Work with clients across agriculture, trades, earthmoving and hospitality, with a focus on quality client relationships over volume.
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- Forward-Thinking Firm – Work with modern cloud-based systems and digital workflows that streamline processes, improve efficiency and support a better client experience.
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- Stable & Growing Business – Join a firm with clear growth plans and a role that can grow with you over time.
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Your Role

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As a key member of our Client Services team, you will play an important role in keeping the business running smoothly and delivering a high-quality client experience. Your responsibilities will include:

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- Acting as a key point of contact for clients, including managing phone and email enquiries/reception duties and creating a professional and supportive experience.
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- Collecting and organising client information to support Accounting, Bookkeeping and SMSF teams.
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- Coordinating meetings, managing diaries and scheduling appointments.
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- Preparing,



distributing and lodging documents and reports.
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- Maintaining accurate records across systems including FYI, Xero, CAS 360 and DocuSign.
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- Supporting compliance processes such as ASIC renewals and audit administration.
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- Assisting with general office coordination, including maintenance and administration tasks.
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- Assisting with marketing activities, including events, social media and promotional opportunities.
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- Managing competing priorities and ensuring deadlines and workflows stay on track.
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- Contributing to process improvements and supporting a positive, professional team culture.
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What You Bring

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- Solid administration experience (experience in an accounting or professional services firm highly regarded).
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- Confidence interacting with clients, both in person and across phone and email.
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- Excellent organisation skills with the ability to manage multiple priorities and deadlines.
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- High attention to detail and a proactive, solutions-focused approach.
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- Strong communication skills and the ability to work across multiple teams.
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- Strong digital literacy and confidence learning new systems, with an interest in technology-enabled ways of working (experience with Xero, FYI, CAS 360 is desirable).
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- A positive, professional attitude and willingness to support team success.
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- A genuine interest in building a long-term career in administration, with strong potential for future growth.
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- Formal qualifications are not essential; however, a Cert III or IV in Business Administration is advantageous.
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- Full Australian working rights.
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- Drivers license required.
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Take the Next Step in Your Admin Career

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If you're looking for a role where you're genuinely valued, trusted, and given the opportunity to grow - this is your chance to build a long-term career within a respected and growing firm.

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Only shortlisted candidates will be contacted. Thank you for your understanding.

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Additional information

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- Take ownership of a varied role supporting clients, accountants & the business
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- Work with modern cloud-based systems and digital workflows
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- Make an impact across client experience, operations & process improvement
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📌 Administrator (Orange)
🏢 Allan Hall Business Advisors
📍 Orange