Job Description

This role isn't simply about invoices, billing and collections, it's about people.

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We're looking for an Accounts Receivable Officer who can combine financial know-how with empathy, attention to detail and a genuine desire to help others.

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At Scalabrini Communities, we're not just in the aged care industry, we're creating communities where residents, families and our people feel valued, respected and supported.

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If you're someone who enjoys solving problems, working with people and knowing that what you do each day has a purpose, you'll feel right at home here.

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Salary Packaging - enjoy the financial benefits of working for a not-for-profit organisation.

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Additional 6 days of leave each year.

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Be part of a 4+ year Employer of Choice, recognised for innovation and our commitment to our people.

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Opportunities to grow your skills and career as Scalabrini continues to evolve.

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Our Support Office is less than a 5-minute walk from Chatswood Interchange.

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Enjoy a mixture of Work from Home and office-based work, with the role predominantly based at our Chatswood Support Office.

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Have the opportunity to visit our aged care communities and work closely with the people you're supporting.

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What you'll do

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You'll be an important part of our Finance team, helping ensure our Accounts Receivable and Billing functions run smoothly and accurately.

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Your day-to-day will include:

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Processing billing, payments, cash receipts, journals and credits.

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Following up outstanding accounts and assisting with collections.

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Supporting residents and families with questions about their bills and aged care fees.

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Processing direct debits, refunds and other account adjustments.

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Maintaining accurate resident account records.

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Supporting government funding reconciliations and processing relevant Department of Health and Aged Care correspondence.

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Assisting with month-end reconciliations and reporting.

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Maintaining bond and loan records.

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Working closely with Finance, Customer Relations, Admissions and other teams to resolve queries and provide great customer service.

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Looking for ways to improve processes and make things easier for our customers and our teams.

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What you'll bring

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2+ years' experience in Accounts Receivable, collections or a similar finance role.

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Strong attention to detail and good organisational skills.

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Confidence communicating with customers by phone, email and face-to-face.

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Experience with billing, collections and account reconciliations.

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Good Excel and computer skills.

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A team-oriented, customer-focused approach.

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The ability to manage competing priorities and meet deadlines.

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A genuine desire to make a positive difference in the lives of others.

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Experience in Aged Care, Home Care or Retirement Living is highly regarded, as is experience with Epicor or aged care systems — but it's not essential.

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Most importantly, we're looking for someone who cares. Someone who is reliable, approachable, enjoys helping people and takes pride in doing good work.

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Join the Scalabrini Communities family and make an impact every day.

📌 Accounts Receivable Officer (New South Wales)
🏢 Scalabrini Communities
📍 New South Wales