Job Description

Care Ambassador | Registered Nurse or Enrolled Nurse

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Ready for a nursing role that's a little different?

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If you love nursing but are also passionate about leadership, quality care, building relationships and Making Lives Better, this could be the role for you.

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Nurse Next Door Wagga Wagga is looking for a Registered Nurse or Enrolled Nurse to join our Leadership Team as a Care Ambassador.

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This isn't a traditional nursing position.

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You'll combine your clinical skills with care coordination, client relationships, clinical oversight, mentoring and supporting our Care Team. You'll have the opportunity to influence how care is delivered while still maintaining meaningful contact with the people we support.

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You'll work primarily weekdays with 30 hours across Tuesday to Friday, based from our Wagga Wagga office with regular visits to clients in the community.

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The position is being offered as a 12-month fixed-term contract.

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Who are we?

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Nurse Next Door Wagga Wagga provides in-home nursing, disability and aged care services across Wagga Wagga and the surrounding region.

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Our purpose is simple: Making Lives Better.

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Since opening in Wagga Wagga, we've built a growing local team committed to providing care that feels personal, responsive and genuinely different.

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Our culture is built around four core values:

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- Admire People
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- WOW Customer Experience
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- Find a Better Way
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- Passionate About Making a Difference
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And we're incredibly proud of our team and the culture we've created.

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So, what exactly is a Care Ambassador?

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Think of it as a combination of clinical nurse, care coordinator, mentor and client advocate.

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You'll work closely with our Care Designer, Care Ambassadors, Leadership Team, Clients, Families, Nurses and Caregivers to make sure the care we provide remains safe, person‐centred, responsive and exceptional.

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No two days will look exactly the same.

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One day you might be completing a First Visit with a new client, reviewing a Care Plan and supporting a Caregiver with a clinical competency.

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The next you could be reviewing progress notes, speaking with a family about changing care needs, completing a nursing visit or helping the team solve a problem before it becomes a bigger one.

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What you'll be doing

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Your role will include:

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- Supporting the clinical oversight and coordination of a portfolio of clients
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- Completing client assessments, First Visits, Supervisory Visits and Care Plan Reviews
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- Providing direct client care as part of the role,



including both Caregiving and Nursing Visits as required. Depending on business and client needs, direct care may make up to approximately 80% of your working hours at times
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- Completing nursing visits within your scope of practice, which may include wound care, catheter care, medication management, diabetes care and other nursing supports
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- Developing and updating person‐centred care plans
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- Monitoring client wellbeing and identifying changes, risks or deterioration
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- Reviewing progress notes and clinical documentation and following up concerns
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- Working closely with clients, families and other health professionals
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- Providing clinical guidance and support to our Care Team
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- Completing and supporting clinical competencies within your scope of practice
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- Assisting with Caregiver education, development and supervision
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- Supporting incident management, quality improvement and clinical governance
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- Helping us continually improve the way we deliver care
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- Supporting the wider leadership team with day-to-day service coordination when required
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- Participating in a shared, rostered on‐call rotation
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What we're looking for

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Above everything else, we're looking for someone who cares deeply about people and takes pride in doing things well.

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You'll ideally be someone who is:

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- A Registered Nurse or Enrolled Nurse with current AHPRA registration without conditions that prevent you from performing the inherent requirements of the role
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- Clinically confident and comfortable recognising and escalating changes in a client's condition
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- Organised and able to manage several priorities without losing attention to detail
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- An excellent communicator who can build trust with clients, families and team members
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- Comfortable providing feedback, coaching and support to others
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- Proactive and willing to take ownership
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- Curious and always looking for a better way of doing things
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- Confident using technology and learning new systems
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- Comfortable working both independently and as part of a close leadership team
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Experience in community nursing, disability, aged care or home care would be fantastic, but it isn't essential.

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Experience or confidence in areas such as wound care, catheter care, medication management, diabetes management, continence care or complex care would also be highly regarded.

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Most importantly, we want someone with the right attitude who genuinely connects with our values.

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Why you'll love working with us

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We know nursing skills are valuable, and we want this role to give you something different from a traditional nursing position.

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You'll have:

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- A four‐day working week, Tuesday to Friday, with genuine flexibility to adjust your hours from time to time when life happens
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- A genuinely award‐winning culture: We've proudly won Nurse Next Door's Admire People Award two years running, recognising the strongest employee feedback results across the Nurse Next Door network. For us, that reflects the kind of workplace we work hard to create every day.
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- A varied role combining nursing, leadership and Client care
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- Genuine autonomy and the opportunity to influence how care is delivered
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- A supportive local leadership team
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- Ongoing learning and professional development
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- Opportunities to grow your leadership and clinical governance experience
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- Contemporary technology and systems designed to make your work easier
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- A laptop and mobile phone provided
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- The opportunity to build meaningful, long‐term relationships with Clients and families
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- Recognition for the work you do and the difference you make
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- And yes, you will even get to drive one of our iconic pink cars!
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If you're an RN or EN who has been thinking, "I'd love to do something different with my nursing career", we'd really like to hear from you.

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Mandatory requirements

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You'll need:

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- Current AHPRA registration as a Registered Nurse or Enrolled Nurse without conditions that prevent you from performing the inherent requirements of the role
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- Current First Aid and CPR
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- Working With Children Check
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- NDIS Worker Screening Check
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- Current Australian Driver's Licence
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- Access to reliable transport
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- Ability to participate in the shared rostered on‐call rotation
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Ready to Make Lives Better?

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If you're looking for a role where you can use your clinical knowledge, develop your leadership skills, build genuine relationships and help shape exceptional care in our community, we'd love to meet you.

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📌 Care Ambassador | Registered Nurse or Enrolled Nurse (Yalgoo)
🏢 Nurse Next Door
📍 Yalgoo