Senior Medical Receptionist / 2IC – GP & Skin Clinic (Brisbane South)
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We are seeking an experienced Senior Medical Receptionist / 2IC to join our busy and growing GP & Skin Clinic in Brisbane South. This is an excellent opportunity for a highly capable professional ready to step into a leadership support role and assist in the day-to-day operations of a dynamic medical practice.
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For candidates with strong leadership experience, a competitive salary package is available.
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About Us
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Wellcare Medical Centre Kingston is a leading provider of comprehensive healthcare services in the Kingston region. Our clinic has been operating for 11 years and supported by a dedicated and experienced team, including:
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- 9 Full-Time GPs
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- 2 GP Registrars
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- 2 Full-Time Nurses
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- Full Time Practice manager and 3 Receptions
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- Dietitian & Diabetic Educator
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We offer a wide range of services, including:
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- Full-spectrum general practice & allied health services
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- Skin cancer & dermatology treatments (including cosmetic injections)
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- Women's health (pregnancy care, IUD & hormonal implants)
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- Advanced procedures (vasectomies, circumcisions)
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- Iron infusions
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About the Role
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As Senior Medical Receptionist / 2IC,
you will play a key role in supporting the Practice Manager and ensuring smooth daily operations. You will lead by example, helping deliver high-quality, effective, and patient-focused service.
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Key Responsibilities
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- Manage appointment bookings for GPs and allied health professionals
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- Support practice growth through effective scheduling and patient flow
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- Assist with accreditation processes and compliance requirements
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- Oversee Medicare, DVA, WorkCover, and private billing processes
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- Communicate effectively with the Practice Manager and wider team
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- Support administrative operations and ensure tasks are completed efficiently
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- Utilise systems such as Cubiko and PENCAT (highly regarded)
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Essential Criteria
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- Previous experience in general practice (essential)
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- Proficiency in Best Practice software (Essential)
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- Strong knowledge of Medicare, billing, rejections, and private health claims
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- Excellent teamwork and communication skills
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- Understanding of accreditation standards and processes
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- Strong organizational skills and business acumen
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- Experience implementing policies and procedures
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Experience with Cubiko, PENCAT, or similar benchmarking tools is highly desirable.
📌 Medical reception General Practice (Queensland)
🏢 Wellcare Medical Centre Kingston
📍 Queensland
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